Baleshwer Dagar

Software Engineer

Delhi, India12 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

8+ years in Technical Support with customer-centric focus.
Expert in SLA-based 24/7 Application Support projects.
Proficient in diagnosing and fixing technical issues.

Stackforce AI infers this person is a Technical Support Specialist in the SaaS industry.

Contact

Skills

Other Skills

Customer SupportNetworkingDatabasesJavaMicrosoft Officesas macroTableauSAS EGSAS Enterprise GuideLinuxCustomer ServiceApplication SupportMacro

About

8+ years of experience in Technical Support with a customer-centric approach to help deliver the best experience to customers on their support engagement. Experienced working in SLA-based 24*7 Application Support projects. Proficient in isolating, diagnosing, reproducing, and fixing technical issues

Experience

12 yrs 8 mos

Total Experience

3 yrs 2 mos

Average Tenure

4 yrs 3 mos

Current Experience

Atlassian

2 roles

Senior Technical Support Engineer 2

Apr 2025 – Present · 1 yr 1 mo

Senior Technical Support Engineer

Feb 2022 – Apr 2025 · 3 yrs 2 mos

Tata consultancy services

Sr. Technical Support Engineer

Jun 2021 – Jan 2022 · 7 mos · India

Wipro limited

Support Engineer

Aug 2015 – Jun 2021 · 5 yrs 10 mos · Gurugram, Haryana, India

300plus consulting services

Support Specialist

Aug 2013 – Aug 2015 · 2 yrs · Gurgaon, Haryana, India

Education

Guru Gobind Singh Indraprastha University

Bachelor of Engineering - BE

Jan 2009 – Jan 2013

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