Dec 2023 – Feb 2025 · 1 yr 2 mos · Pune, Maharashtra, India · On-site

• Spearheaded the Meesho warehouse operations as Site Lead, overseeing all facets of warehouse activities with a focus on efficiency and productivity.
• Managed end-to-end warehouse operations including inventory management, order fulfillment, and logistics coordination, ensuring seamless workflows and timely delivery of goods.
• Implemented strategic initiatives to optimize warehouse processes, resulting in improved efficiency and significant reduction in operational costs.
• Leveraged extensive experience in warehouse management, inventory control, and logistics coordination to drive operational excellence and meet organizational objectives.
• Demonstrated strong leadership skills in managing, motivating, and developing a large team of warehouse employees, fostering a culture of accountability and continuous improvement.
• Proficient in warehouse management systems (WMS) and database software, adept at utilizing data analysis to streamline supply chain management processes and enhance decision-making.
• Utilized excellent organizational skills to maximize storage space utilization and ensure accurate processing of inventory, minimizing errors and enhancing overall efficiency.
• Maintained a strong focus on safety management and compliance, ensuring adherence to all regulatory requirements and implementing best practices to mitigate risks and ensure a safe working environment for all employees.

Jun 2023 – Dec 2023 · 6 mos

• Managed multiple warehouse teams, ensuring smooth operations and adherence to targets
• Planned and implemented effective processes to achieve daily operational goals
• Successfully handled teams of over 150 employees, fostering a productive and motivated workforce
• Prepared various reports through data analysis, providing valuable insights for decision-making
• Created automated Excel and Google Sheets tools to streamline report preparation and save time
• Coordinated with clients to handle escalations and provided timely resolutions, maintaining strong client relationships
• Achieved a 20% reduction in manpower costs through improved productivity initiatives
• Effectively reduced order processing errors, enhancing overall customer satisfaction and experience

Aug 2020 – Jun 2023 · 2 yrs 10 mos

• Key Responsibilities: Handling Outbound department at Flipkart’s Grocery fulfillment center at Pune
• Warehouse Operations:
• Managing end to end Warehouse operations including inbound, Inventory and Outbound.
• Handling Team Size of 150+ Members (Including On role and Off role both like Executives, Supervisors, DEO and Associates etc.)
• Manpower planning based on given projection including shift rostering, hiring, and interviewing.
• Managing daily task like Order processing, manpower distribution, issue resolution, IWIT & RC operations on ERP.
• Monitoring Upcoming Load and analyzing data to anticipate future supply and logistical needs
• Implement and execute various SOP’s, manage workflow and day to day retail operations.
• Ensuring to process adherence as per SOP and completing the dispatches given Cutoffs.
• Monitoring the RA, RTO & PRTO cases and drive the RCA.
• Communicating with Ground level employee to meet daily goals, Targets & address personal issues.
• Maintain fill rate, FMCG Outbound records, Return Records & Hyperlocal (Dark-Store) Achieve profitability targets for each allocated retail units.
• Maintain different performance matrices at store level, ensuring timely reporting on daily, weekly, and monthly basis and data management.
• Analyzing daily product levels in inventory to anticipate inventory problems and shortage for picking process.
• Applying various strategies and Kaizen to reduce damages and improve procedures of stacking and storage

Oct 2018 – Aug 2020 · 1 yr 10 mos · Pune, Maharashtra, India

• Key Responsibilities: West region Audit, Training & Process implementation lead
• To implement SOPs set by process excellence team and close coordination between Operations and Process team.
• Handling Team Size of 10+ Members (Cluster and Base Auditors.)
• Manage & maintain all KRA as per targets set by management & coordinate with Audit team for their requirements
• Manage and ensure process audit of west region warehouses within set interval of time.
• Providing support to team regarding technical expertise, problem resolution, training, and team facilitation
• Develops team members for implementation of best operation process like KAIZENS,5S, etc
• Conduct periodic training of operation staff to keep them updated post implementation of new process.
• Co-ordinate, set up & implement standard operating procedure for warehouse activities

Apr 2018 – Oct 2018 · 6 mos · Pune, Maharashtra, India

• Key Responsibilities: Last mile deliveries of Pune city & Return center management.
• RC Management:
• Return shipments validation and receiving.
• Maintaining Management Information System (MIS) at RC department for all the activities. Manage day-to-day activities at RC for optimal operational efficiency of the processes.
• Ensure all the Return movement details are maintained in system and close the transaction at EOD
• Last mile Management:
• Planning of vehicles for dispatch with deciding upcoming orders.
• Tracking of vehicles, analysis to reduce the transit time to ensure order delivery on time
• Ensure well handling of material while in transit to customers.
• Continuous follow-up with delivery boy to maintain delivery slot times.
• Deep knowledge in Manpower planning of last mile operation, delivery route planning & vehicle planning.
• Maintaining MIS

Oct 2016 – Mar 2018 · 1 yr 5 mos · India

• Key Responsibilities: Branch Incharge of Picking, Delivery & DEPS management.
• Effective management of deliveries in given area by pre planning of manpower and required vehicles.
• Booking of consignments from clients and ensuring on time connection through planned line haul vehicle.
• To ensure proper documentation of consignment like E-way bill, Manifest copy, POD copy Etc.
• To ensure better material handling of consignment by complying with all material handling norms.
• Effective management of consignment bookings & picking by adhering given cut offs.
• Daily attendance & MIS of manpower.
• Daily coordination with HUB & HO team on vehicle planning and DEPS management.