Payal Tiwari

Business Development Executive

Delhi, India11 yrs 4 mos experience

Highly Stable

Key Highlights

Proven track record in key account management.
Expertise in building long-lasting client relationships.
Strong background in sales and business development.

Stackforce AI infers this person is a Fintech professional with expertise in key account management and sales strategies.

Contact

Skills

Core Skills

Sales Management

Other Skills

AdvertisingOnline AdvertisingDigital MarketingSocial Media MarketingOnline MarketingMarketing StrategyMarketing CommunicationsMarket ResearchSEODigital MediaDigital StrategyBusiness DevelopmentCustomer ServiceCustomer Relationship Management (CRM)Management

About

Experienced Key Account Manager with a demonstrated history of working in the Payments industry. Skilled in Sales, Customer Relationship Management (CRM), and Key Account Relationship Building. Strong sales professional graduated from Jagan Institute Of Management Studies(JIMS Rohini).

Experience

11 yrs 4 mos

Total Experience

4 yrs 6 mos

Average Tenure

2 yrs 4 mos

Current Experience

Paytm

2 roles

Senior Manager

Promoted

May 2025 – Present · 1 yr

Executive Manager

Jan 2024 – May 2025 · 1 yr 4 mos

Payu

4 roles

Manager - Key Accounts

Apr 2021 – Dec 2023 · 2 yrs 8 mos

Sales Management

Assistant Manager - Key Accounts

Promoted

Apr 2018 – Apr 2021 · 3 yrs

Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Sales Management

Senior Executive- Key Accounts

Apr 2017 – Apr 2018 · 1 yr

Increasing Wallet shares of the existing set of clients
Responsible for acquisition, Revenue maximisation and Client retention.
Increase sales of Company's products and achieve the agreed targets within the key accounts.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Acquire a thorough understanding of key customer needs and requirements

Sales Management

Executive- Key Accounts

Apr 2016 – Apr 2017 · 1 yr

Resolving Merchant's Queries on Salesforce Platform
Responsible for acquisition, Revenue maximisation and Client retention.
Increase sales of Company's products and achieve the agreed targets within the key accounts.

Sales Management