Nov 2025 – Present · 6 mos · Jio world plaza bkc Mumbai · On-site

• role - Floor incharge / store operations at Samsung India ( Flagship Store )
• Currently working at Samsung India’s first flagship store, where I manage end-to-end store operations with a strong focus on sales performance, customer experience, and brand excellence.
• Key Responsibilities:
• Overseeing and managing the entire store floor operations to ensure seamless daily functioning
• Handling and maintaining customer data, ensuring accuracy and compliance.
• Monitoring and analyzing employee sales, performance metrics, and productivity.
• Driving sales targets through team management, customer engagement, and strategic execution.
• Responsible for visual merchandising, ensuring alignment with Samsung’s global brand standards