Akash M — Customer Success Manager
Driven by a passion for customer success, I specialize in building strong, long-lasting relationships that foster trust and growth. I take pride in understanding customer needs deeply, turning insights into actionable strategies that enhance satisfaction, retention, and value. My approach blends empathy, communication, and data-driven decision-making to ensure customers not only achieve their goals but become true advocates of the brand. Always eager to collaborate, learn, and create impact — let’s connect and explore how I can help elevate your team’s success.
Stackforce AI infers this person is a Customer Success Specialist in the SaaS industry.
Location: Chennai, Tamil Nadu, India
Experience: 3 yrs 5 mos
Skills
- Customer Success
- Customer Retention
Career Highlights
- Expert in customer success and retention strategies.
- Proven track record in enhancing customer satisfaction.
- Strong analytical skills driving data-driven decisions.
Work Experience
Confluent
Customer Success Specialist (11 mos)
India SEED Ventures
Customer Success Manager (11 mos)
Zuper
Customer Success Executive (1 yr 4 mos)
Lystloc
Customer Success Analyst (1 yr 2 mos)
BIM and BEYOND
BIM Engineer (1 mo)
MiDigiWorld
Sales and Operations (1 mo)
Education
Master of Business Administration - MBA at University of Madras
Bachelor of Engineering - BE at Easwari Engineering College(SRM Group)
