Nov 2020 – Apr 2022 · 1 yr 5 mos · Delhi, India

• >>Leading portfolio of $30M Corp IT Business for Cloud( Solution Design and Support), OS, Backup, and Storage operations.
• >>Helping Customers rearchitect cloud infra to optimize cost during COVID Situation.
• >>Part of Global Cloud Migration Program for 300+ workloads and help reduce Data Center footprint from 20 to 8.
• >>Helped customers across verticals (HealthCare, Insurance, Analytics, ITeS) for large product transformation to be Cloud Native and serverless.
• >> Setup of Cloud COE focusing on multi-cloud management tools, technology and resources.
• >>Optimized and gave productivity of $3M+ through cost optimization techniques.
• >>Responsible for setup of Cloud First program for Reskill and Upskill for 100+ resources for Network, Database, OS, Backup & Storage technologies
• >>Leading Global team of 60+ resources who architect, build and supporting Cloud services

Feb 2017 – Nov 2020 · 3 yrs 9 mos · Gurgaon, India

• >>Lead the Implementation, Governance and Delivery of Cloud and On-prem infrastructure.
• >>Transition and transformation of Onprem infrastructure for 2 Data centers to Cloud platform helped saved 30% savings for client.
• >>Implemented large ecosystem for infrastructure monitoring using algorithms and tools which Increased 20% up-time and minimized incidents.
• >>Setup of HA/DR strategy helped saved 20% downtime during technology outages.
• >>Re-Engineered and optimized infrastructure for 40+ products which saved 30% cost for cloud infrastructure
• >>Helped Client expand from 15 online to 45 online markets, increasing revenue from 10% to 25%
• >>5% savings for Accenture through role's rotation using automation and Innovation
• >>Provided leadership during company-wide, mission critical programs projects from concept through final implementation

May 2015 – Jan 2017 · 1 yr 8 mos · Gurgaon, India

• >Led $20M Cloud & Data center Operations for Business Critical applications delivering 24*7 critical services
• > Cloud Migrations for 2000 VM's
• > Managed core team of 10 vendors consisting of 200+ Resources
• > Responsible for driving enhancements, continual service improvements which helps in improving support for all IT related functions: operational support, application support, and service delivery
• > Responsible for support and maintenance of servers, storage and databases. And establish strong relationships with other IT Service owners (Helpdesk, logistics, Network, Telephony) and the business (Sales, Marketing, Engineering, HR and Finance)
• > Responsible for solving issues and escalate issues to project stakeholders as required
• > Vendor/supplier relationship management along with maintaining service level agreements and ongoing management of service level compliance and assist in driving the support knowledge base.
• > Ensure all appropriate documentation, requirements; designs are created, reviewed and approved. Keep track of emerging industry practices, ensuring compliance with IT security and general controls
• > Develop, coordinate and lead across department and companywide IT projects and initiatives. Provide expertise in identifying, evaluating, and developing effective procedures and systems requirements that meet business requirements.
• > Provide operational day-to-day service to monitor services, manage incidents, changes and problems thereby help in improving the quality of service.
• > Effective leadership abilities, ability to plan, organize, and motivate others to achieve objectives within defined timelines.

May 2013 – May 2015 · 2 yrs · Gurgaon, India

• Responsibilities as Team Lead and Technical-Solution Architect/ Consultant
• > Transitioning of work for BG client from Onshore (UK) to Offshore IIDC).
• > Work independently and as a member of a team of consultants and Solution Architects on engagements with customers.
• > Solution Designing, Architect and develop customer solutions based on current hands-on knowledge of the SQL Server database product line, and associated customer business processes.
• > Gather detailed business and technical requirements from customers and create specifications that enable other consultants to implement precise solutions for customers.
• > Provided technical documents to business analysts, gather the requirements and convert them into technical specifications/artifacts.
• > Solution Definition – develop cost effective solutions to meet customer requirements resulting in significant repeat business.
• > Working with Pre Sales Team for creating RFPs (Request for Proposal) / SOW (Statement of Work) for new Projects.
• > Creation of LLD / HLD documents for customer environment.
• > Patching SQL instances, Upgrading databases.
• > Implemented/installed/configured SQL Server 2012, 2008R2/2008/2005 on multi node windows cluster.
• > Implemented SQL server high-availability solutions using Replication, Mirroring, Log shipping and clustering.
• > SQL Server standalone installation of 2000/2005/2008/2008R2/2012 on Windows Server 2000, 2003, 2008 R2, 2012.
• > Service Pack Upgrades for SQL instances (stand-alone as well clustered).
• > Import/export data into SQL Server and Oracle databases.
• > Assist in the planning and implementation of changes/releases/upgrades to the SQL databases/app environment

Jul 2009 – Apr 2013 · 3 yrs 9 mos · Gurgaon, India

• Responsibilities as Technical-Solution Architect/ Consultant
• > Designing, implementing & supporting Database Solutions.
• > Providing Consultancy for target IT Infrastructure.
• > Conduct client interactions / Presentations / Workshops with Business Owners / Stakeholders / Process Owners to get functional and architectural requirements.
• > Define target IT infrastructure(Database) capacity needs.
• > Identify gaps in current infrastructure architect (database and storage).
• > Responsible for analyzing application performance from infrastructure utilization perspective.
• > Migration / Transitioning of old Datacenters / technologies(Database) into advanced platforms.
• > Preparation of detailed / high level Design Documents / Build documents / SOW / SI documents for the implementation of new projects / technologies.
• > Implemented new designed solutions to build a new database environment ready for client use.
• > Database performance management and tuning
• > Analyze & deploy patches
• > Provide continuous reporting of storage pool utilization
• > Design, implement and upgrade backup and recovery strategy
• > Implemented SQL Server 2008R2/2008/2005 clustering (2-Node) over windows cluster.
• > Implemented SQL server high-availability solutions using Replication, Mirroring, Log shipping and clustering.
• > Installed SQL Server standalone 2000/2005/2008/2008R2 on Windows Server 2000, 2003, 2008 R2
• > Service Pack Upgrades for SQL instances (stand-alone as well clustered).

Nov 2006 – Jul 2009 · 2 yrs 8 mos · Hyderabad Area, India

• Responsibilities as Sr. Oracle Database Administrator
• > Installation of Oracle software on standalone machines.
• > Oracle PSU Pack upgrades
• > Database Health Checks
• > Capacity reporting - Monitoring and reporting (Weekly and monthly) on system performance (CPU, Memory, Space) – Involves data collection through automated jobs, compilation and formatting the data in excel
• > Implemented database alerts and collecting statistics through scripts
• > Standby/DR Database creations and administration
• > User audit for security policy
• > Job scheduling via crontab
• > Decommissioning of databases and schemas
• > Monitor all Dev/Test/Prod databases
• > Up gradation and migration of databases
• > Performance, Disk usage, Server Health
• > Refreshing of production data to Dev/QA environments.
• > Applied oracle patch with help of oracle support to resolve CI enqueues.
• > Pro-actively providing recommendations on database performance improvement and implementing them
• > Visual SourceSafe(VSS) Admin general maintenance and code movement