N

Nissy Samuel

Operations Associate

New Delhi, Delhi, India19 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expert in Capacity Planning and Analytical Skills.
  • Proven track record in Project Management.
  • Strong leadership in Change Management initiatives.
Stackforce AI infers this person is a Capacity Planning and Workforce Management expert in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Capacity PlanningProject ManagementAnalytical Skills

Other Skills

Real-time MonitoringReal-time DataReal Time ReportsCoordinating SchedulesPlanning & SchedulingCritical ThinkingDecision-MakingOrganizational LeadershipChange ManagementLarge Scale Change ManagementCareer ManagementPersonal BrandingMicrosoft ExcelBusiness AnalysisMicrosoft Project

Experience

19 yrs 10 mos
Total Experience
6 yrs 10 mos
Average Tenure
6 yrs 2 mos
Current Experience

Airbnb

3 roles

Capacity Planning Analyst

Nov 2025 – Present · 6 mos

Analytical SkillsCapacity PlanningReal-time MonitoringReal-time DataReal Time ReportsCoordinating Schedules+13

Sr. WFM Analyst

Promoted

Sep 2022 – Nov 2025 · 3 yrs 2 mos

Analytical SkillsCapacity PlanningShrinkage

WFM Analyst

Feb 2020 – Aug 2022 · 2 yrs 6 mos

Capacity PlanningShrinkage

Convergys

Lead Workforce Management

Nov 2009 – Jan 2020 · 10 yrs 2 mos · Gurugram

ShrinkageAnalytical Skills

B-ghud academy private limited

IELTS Trainer

Apr 2006 – Oct 2009 · 3 yrs 6 mos · Kerala

Education

Mumbai University Mumbai

Bachelor of Science - BS — Chemistry

Jan 2002 – Jan 2005

Galileo CRS

Computer Reservation System — Computerised ticketing

Jan 2008 – Jan 2008

IATA Training

UFTAA — Tourism and Travel Services Management

Jan 2006 – Jan 2007

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