Jan 2021 – Oct 2024 · 3 yrs 9 mos · Chennai · On-site

• Fortune 50 global telecommunications and media technology company ($121B revenue). Reported to VP Global HR; led HR strategy for a 6,000+ member engineering and technology organisation across India, APAC, EMEA, and North America. HR budget: $18M. Team: 4 HRBPs.
• Skills-Based Workforce Transformation: Co-designed Comcast India's first Skills-Based Organisation (SBO) model covering 14 product lines and 1,200+ roles — reducing role ambiguity by 35% and improving internal mobility velocity by 28% within 18 months.
• AI-Driven HR Transformation: Championed AI-powered workflow automation across TA, L&D, and offboarding — reducing manual HR processing time by 42%, delivering INR 2M+ in annual cost savings, and positively impacting EBIT by 12%.
• Talent Acquisition & Hiring Velocity: Redesigned TA frameworks in partnership with CoE — driving 28% faster hiring across 80+ critical roles and cutting time-to-hire by 20% via Workday HCM optimisation.
• Talent Architecture & DEI: Built cross-border talent pipelines and succession plans for 80+ critical roles — enabling 40% increase in internal promotions and 20% uplift in women in L6+ leadership roles within 24 months.
• Employee Experience: Redesigned annual engagement survey to quarterly pulse model via Microsoft Viva Insights — improving eNPS (Employee Net Promoter Score) from 34 to 58 over 18 months; introduced Manager Effectiveness Index tracked quarterly by VP Global HR.

Jan 2017 – Dec 2020 · 3 yrs 11 mos · New Delhi · Hybrid

• Boutique HR advisory practice serving 9 high-growth startup founders across SaaS, FinTech, EdTech, HealthTech, and D2C eCommerce — combined portfolio headcount 4,000+. Concurrent part-time PhD, JNU Delhi (2017–2021).
• Org Design & Scaling: Redesigned people architecture for 5 Series A/B startups scaling from 30 to 300 employees — defining job levels, grade structures, RACI frameworks, and role taxonomies that eliminated founder bottlenecks, enabled manager autonomy, and survived Series C investor due diligence. Co-led AI-enabled people analytics tool launch — 72% adoption in 5 weeks.
• Talent Management & Employee Experience: Built end-to-end talent infrastructure — structured interview frameworks, competency-based hiring playbooks, 90-day onboarding, and L&D capability roadmaps — reducing early attrition by 25%, time-to-offer by 30%, time-to-productivity by 25%. Attracted CXO talent from Amazon, Microsoft, and Swiggy. Improved Culture NPS from +12 to +37 via Manager Effectiveness Index and pulse surveys.
• Investor Readiness & M&A: Converted people risk into a funding accelerator — building investor-grade HR due diligence packs covering people risk registers, retention cliff analyses, compensation benchmarking, and ESOP pool design (~INR 45 Cr, Radford/Mercer benchmarked). Supported 3 successful funding rounds totalling $67M (2018–2020).
• DEI & Culture: Introduced blind-resume screening, DEI hiring scorecards, and diverse-panel mandates — shifting gender diversity at leadership from 9% to 24% within 18 months across 3 clients.
• HRIS & People Analytics: Deployed Keka HRIS and BambooHR across 3 clients — reducing HR admin effort by 60%. Implemented people analytics dashboards giving founders real-time visibility on attrition risk, engagement, and workforce productivity.

May 2015 – Dec 2016 · 1 yr 7 mos · Mumbai · On-site

• India's leading e-commerce marketplace (subsequently acquired by Walmart, 2018). Reported to Director-HR; led a team of 9 HRBPs covering 4,000+ employees across Supply Chain and Logistics. HR budget: INR 6.5 Cr.Resigned to launch independent HR advisory practice and pursue Full-Time PhD (HRM) at JNU Delhi.
• Workforce Scaling: Scaled Mumbai / Pune / Ahmedabad logistics cluster from 4,200 to 8,000 Contractuals in 14 months — one of the fastest supply-chain ramp-ups in Indian e-commerce at the time.
• Retention & Predictive Analytics: Deployed predictive attrition models (SQL + Excel) and redesigned digital onboarding — reducing hiring turnaround by 28% and early attrition (0–90 days) by 10%, saving INR 1.8 Cr in annual replacement costs.
• Peak Surge Planning: Designed and executed the HR surge plan for Big Billion Days 2015 and 2016 — provisioning 4,000+ contractual staff across 1 DC, 27 Last Mile, and 3PL (Third-Party Logistics) centres in 3 weeks with zero operational disruption.
• Employee Relations & Compliance: Resolved 140+ formal grievances and de-escalated 6 potential IR (Industrial Relations) disputes — maintaining zero work stoppages and 100% compliance with Contract Labour Act and Factories Act across all Maharashtra sites.

Jun 2014 – Apr 2015 · 10 mos · Hyderabad · On-site

• Global R&D Hub for one of the world's largest automotive manufacturers. Reported to India R&D Managing Director and Global R&D Head (Seoul); supported 1,200+ engineers across powertrain, electronics, and connected-vehicle R&D. Role concluded on successful completion of the HR transformation mandate; transitioned to Flipkart for a broader mandate spanning IR, Labour Compliance, HRBP, and ER at scale.
• HR Transformation: Rebuilt the R&D HR function from transactional to strategic partnering within 10 months — introducing structured talent reviews, Hi-Po identification, and a competency framework for engineering grades.
• Hi-Po Leadership Programme: Designed and deployed a High-Potential leadership programme — boosting training ROI by 27% (Kirkpatrick L3) and increasing patent submissions by 15% within 9 months. Delivered ₹20 million in recruitment and admin cost savings via HRIS improvements and digitisation.
• Chairman's Award (2014): One of fewer than 12 recipients globally from 80,000+ employees — awarded by the Group Chairman for exceptional HR contributions and cross-functional business impact across India and Seoul HQ.

Jun 2011 – Dec 2013 · 2 yrs 6 mos · Hyderabad · On-site

• Fortune 500 global IT services company. Team: 6 HRBPs. Led HR through the $8.5B CSC–HP Enterprise Services merger — impacting 90,000+ employees across APAC, LATAM, EMEA, and North America.
• M&A HR Integration: Co-led post-merger HR integration across APAC, EMEA, and North America — harmonising processes for 18,000 India-based employees with zero operational downtime; completed unified cultural onboarding 30 days ahead of the 120-day board deadline.
• Policy Harmonisation: Rationalised 34 legacy HR policies into a single global framework — covering grading, compensation bands, performance management, and leave entitlements — 6 weeks ahead of schedule.
• Change Management: Designed and deployed a structured change management programme — including town halls, manager enablement kits, and a 24x7 HR helpdesk — reducing merger-related attrition by 18%.
• DEI & People Analytics: Partnered with global DEI councils to increase diverse hires by 18%. Built India HR MI dashboard (headcount, attrition, diversity, span of control) — adopted as standard reporting template by GBS HR leadership.

May 2005 – May 2011 · 6 yrs · Hyderabad · On-site

• Global IT consulting firm (Fortune 500 clients — BFSI, Telecom, Healthcare). HR for 500+ IT consultants across India and US delivery centres. Team: 4 HR executives.
• Performance & Retention: Designed and implemented the firm's first formal performance management system — reducing voluntary attrition from 38% to 22% over 3 years.
• Global HR Operations: Managed H-1B / L-1 visa documentation for 80+ consultants deployed across Dallas, NJ, and Chicago — ensuring full US Department of Labor LCA compliance. Maintained 92% billable utilisation, reducing bench period from 34 to 18 days.
• HRIS Implementation: Deployed BambooHR (2009) — digitising all HR records, leave, and onboarding workflows, saving 320 HR-admin hours annually and eliminating 100% of paper-based HR processes.