May 2020 – Dec 2024 · 4 yrs 7 mos

Jul 2018 – May 2020 · 1 yr 10 mos · Mumbai Area, India

• Its a new beginning.... #wearecisco

Nov 2015 – Jul 2018 · 2 yrs 8 mos · Mumbai Area, India

• INSPIRA is the leading IT solution provider with an experience across a wide range of Industries along with end-to-end project management capabilities with expertise across the entire project lifecycle. It is the Value Added Distributor of globally renowned OEMs in the Information Technology (IT) viz.HP, Dell, Array, JUNIPER, McAfee, Bluecoat, Safenet, Avaya, Oracle etc.
• Uncovering Enterprise opportunities to align strategically & formally with the client.
• To present all available lines of business to the client thus ensuring that all lines of business are connected across relevant stake holders.
• Promote & engage IT Solutions across the entire Account Portfolio.
• To manage very high revenue based opportunities commercially to meet revenue & margin growth strategies.
• Present to and consult with top level management on business trends with a view to developing new services, products, and distribution channels.

Jul 2014 – Nov 2015 · 1 yr 4 mos

• At AGC Networks we've designed our Mid- Market Solutions with the clear objective of enabling our clients to communicate quickly, increase productivity, develop new business opportunities, and connect to global networks- irrespective of the size of their business. We help clients choose, manage, and provide seamless upgradeability of all (their ICT) related needs, whether they are voice, data, and video or security solutions.
• Handling mid-market accounts in the Mumbai region.
• Cater to Channel Partners to get better coverage & penetration of the market.
• Over & above the responsibility to drive the mid-market business & also nurture the Channel Partners, handled an additional responsibility of managing a couple of Large Enterprise Accounts for the Mumbai Region.

Jul 2011 – Jul 2014 · 3 yrs

• Account Manager - Enterprise Accounts.
• Main Job Description:
• Develop and maintain a current account plan for each major client detailing their business and IT objectives and their key relationships,current business with the client, and organization's plans to grow the business within the account.
• Build and manage a business pipeline to exceed branch goals for revenue and contribution margin.
• Partner with Projects Team to communicate external hiring needs as they become known; identify and qualify both internal and external resources when necessary.
• Escalate issues to project sponsor and/or senior management when appropriate.
• Build relationships with existing clients.
• Maintain service level with clients that exceed their expectations.
• Coordinate the implementation, deployment and operation of information systems and technology solutions for business needs.

Apr 2009 – Jul 2011 · 2 yrs 3 mos

• Main job description:
• Heading the Education Vertical in the company. Working in close co ordination with the Institute heads for their IT requirements.
• Responsible to expand business to new horizons
• Upgrade the team by imparting trainings on product lines & soft skills.
• Other responsibilities:
• Responsible for operational and logistical planning, including on-site coordination
• Liaise with all Clients.
• Deal with client queries while ensuring all relevant information is received, deadlines agreed upon and met, special requirements taken care of.
• Conduct negotiations to drive down the costs on services.
• Responsible for setting up and executing one to one business meetings.
• Ensure all relevant services are taken care of based on the requirements of the clients.
• Manage set-up and execution of hardware and software.
• Provide a comprehensive evaluation of all products to the respective clients.
• Provide on-site customer service to ensure client satisfaction.
• Work out effective solutions in case of a cancelling client, keeping both company and client interest in mind.

Apr 2009 – Jul 2011 · 2 yrs 3 mos