Niketan Singh

Product Manager

Noida, Uttar Pradesh, India7 yrs 10 mos experience

Highly StableAI Enabled

Key Highlights

6+ years in fintech product management and analytics
Expert in optimizing transaction success rates
Proven track record in API and system integration

Stackforce AI infers this person is a Fintech Product Manager with strong expertise in payment processing and data analytics.

Contact

Skills

Core Skills

Product ManagementData-driven Product DevelopmentApi & System IntegrationBank Integration For Payment ProcessingTransaction Success Rate OptimizationData AnalysisProduct AnalysisPayment Card ProcessingBusiness Analysis Planning & Monitoring

Other Skills

New Product RolloutProduct PlanningStakeholder ManagementAI DevelopmentAnomaly DetectionTransaction MonitoringTokenisationCost ReductionPayment ProcessingOTP DevelopmentUser Experience ImprovementBank IntegrationReal-time AlertingUser Trust EnhancementREST API Integration

About

I am a fintech professional with 6+ years of experience across Product Management and Product Analytics, specializing in card payment processing, payment gateways, and transaction success optimization. Currently working as an Associate Product Manager at Paytm Payments Services, I lead critical initiatives such as Native OTP flows, Visa Single Click integrations, unplanned bank downtime communication systems, and bank integrations for card acquiring and processing. My focus is on building scalable payment infrastructure, improving transaction success rates, and delivering seamless customer payment experiences. Previously, as a Product Analyst, I collaborated closely with Product Managers to drive data-backed product decisions by managing MIS reporting, success rate analysis, data ingestion pipelines (Kafka), and real-time alerting systems. I have a strong background in data analytics, KPI monitoring, and root cause analysis (RCA) to continually enhance product performance.

Experience

7 yrs 10 mos

Total Experience

7 yrs 10 mos

Average Tenure

7 yrs 10 mos

Current Experience

Paytm

4 roles

Product Manager

Promoted

Apr 2025 – Present · 1 yr 1 mo · Noida, Uttar Pradesh, India

1. Leading development of an AI-driven real-time anomaly detection system for acquiring transactions, identifying fraud, misconfigurations, and integration issues.
2. Integrated issuer tokenisation with top 3 issuers, reducing Onus transaction cost by 30 BPS and improving success rate by 1.5%.

Product ManagementProduct AnalysisNew Product RolloutProduct PlanningData-Driven Product DevelopmentAPI & System Integration+1

Associate Product Manager

Promoted

Apr 2022 – Mar 2025 · 2 yrs 11 mos · Noida, Uttar Pradesh, India

1. Led development and rollout of Native OTP, achieving 85% BIN coverage and improving success rates by 2–3%.
2. Built an AI-driven bank downtime detection system with real-time alerts, enhancing user trust and checkout experience.
3. Integrated 5+ partner banks via REST APIs, improving transaction reliability by 2–3% and cutting integration time by 30%.
4. Conducted regular merchant visits, delivering insights that improved success rates and deepened partnerships.
5. Card-on-File Tokenization (COFT) migration per regulatory norms, enabling secure token provisioning, reducing fraud risk, and ensuring seamless user experience.
6. Supported development of a real-time, cost-based routing engine, saving 2 Cr annually through smarter PG transaction routing.

Product Analyst

Promoted

Apr 2020 – Mar 2022 · 1 yr 11 mos · Noida, Uttar Pradesh, India

1. Improved payment success rates by 5% through funnel analysis, failure clustering, and optimized retry flows.
2. Built real-time Grafana dashboards and Kafka-based pipelines for scalable transaction monitoring and analytics.
3. Built and integrated app SDK features such as Visa Single Click and
CVV-less payments, resulting in a ~10% improvement in transaction
success rates by streamlining checkout and enhancing user convenience
while maintaining security.

Business Analyst

Apr 2018 – Mar 2020 · 1 yr 11 mos · Noida, Uttar Pradesh, India

1, Created and maintained OLAP data marts and custom datasets for card payments and ops, enabling self-serve analytics.
2. Automated key reports using Tableau and Power BI, improving reporting efficiency by over 60%.
3. Acted as a liaison between business, analytics, and engineering teams, translating requirements into dashboards and functional specs.