Nakul Sharma

CEO

Delhi, India15 yrs 4 mos experience

Highly Stable

Key Highlights

Improved client retention by 25% at Gartner
Delivered over USD 1.5M in advisory revenue at EY
Co-developed a SaaS platform reducing delivery timelines by 80%

Stackforce AI infers this person is a SaaS and HR consulting expert with a strong focus on workforce strategy and organisational design.

Contact

Skills

Core Skills

Organisational DesignClient AdvisoryClient Success ManagementSaas PlatformWorkforce StrategyClient RetentionDiagnostic ProgramsRevenue GenerationDatabase MarketingLead Generation

Other Skills

Governance FrameworksMarket Entry StrategyCross-Functional AlignmentSolutioningTeam LeadershipEmployee ExperienceLeadership EffectivenessSaaS Diagnostic PlatformBenchmarking ModelsSurvey DeliverablesProduct InnovationAnalyticsClient CommunicationMarketing Campaign ManagementCustomer Success Management

About

I've spent 13 years helping organisations solve their most complex people challenges — advising CHROs, CEOs, and Board members at some of the world's largest enterprises on workforce strategy, leadership effectiveness, organisational design, and transformation. My career has been built at the intersection of three things: deep analytical rigour, strategic advisory credibility, and commercial delivery accountability. At Gartner, I managed 200+ CHRO relationships annually across EMEA, South Asia, and ANZ — improving client retention by 25% and co-developing a SaaS diagnostic platform that cut delivery timelines by 80%. At EY, I owned the end-to-end solutioning and delivery lifecycle for a SaaS-based workforce platform, contributing to USD 1.5M+ in advisory revenue. Most recently I broadened my canvas — stepping into a Director of Strategy role at a hospitality consulting venture to experience organisation-building from the inside. Consulting, advisory, and now operational leadership: it's a combination that gives me an edge over most people in my field. Currently exploring my next move across two tracks: → HR Consulting & Advisory — Senior Consultant to Principal / Director level → Senior HR Leadership — Director People & Culture, Head of Talent / OD / L&D Open to permanent and contract roles. Available immediately. Location flexible across India. Feel free to reach out — nakulsharma86@gmail.com or +91-9871953749

Experience

15 yrs 4 mos

Total Experience

3 yrs 10 mos

Average Tenure

Current Experience

Align hotels and resorts pvt ltd

Director, Strategy & Processes

Jan 2024 – Feb 2026 · 2 yrs 1 mo · On-site

Embedded as Director and de facto Chief of Staff to the promoters of a hospitality and services group — owning client advisory, organisational build-out, and executive governance across the enterprise.
Designed and implemented end-to-end organisational structure, governance frameworks, SOPs, and operating cadence from the ground up
Acted as primary strategic advisor to board and promoters on business model design, market entry, and go-to-market execution
Led client engagements directly — from opportunity identification through implementation and post-launch optimisation
Drove cross-functional alignment across operations, finance, technology, and people teams

Client AdvisoryOrganisational DesignGovernance FrameworksMarket Entry StrategyCross-Functional Alignment

Ey

Manager, People Advisory Services

Jun 2022 – Aug 2023 · 1 yr 2 mos · Hybrid

Served as the end-to-end solutioning and client success partner for EY's SaaS-based workforce and L&D platform — owning the full lifecycle from pre-sales through post-go-live adoption.
・Delivered USD 1.5M+ in advisory and platform revenue through trusted enterprise relationships and solution-led selling
・Managed 20–25 concurrent enterprise client relationships across EMEA, Southeast Asia, and APAC
・Acted as primary liaison between clients and product/engineering — translating requirements into specs and driving feature delivery
・Led and mentored a team of 8–10 consultants across delivery, client management, and solutioning
🏆 "I'm Xceptional — Intellectually Stimulating Employee" Award, EY 2022

SaaS PlatformClient Success ManagementSolutioningRevenue GenerationTeam Leadership

Gartner

2 roles

Senior Principal, HR Advisory

Promoted

Apr 2018 – May 2022 · 4 yrs 1 mo

Managed 200+ CHRO and CXO relationships annually across North America, Europe, the Middle East, and Asia-Pacific — advising on workforce strategy, employee experience, leadership effectiveness, and org transformation.
Owned the full advisory lifecycle: pre-sales, scoping, delivery, renewals, and account growth
Improved client retention by 25% through proactive account health management and value-led advisory delivery
Co-developed a SaaS diagnostic platform that reduced delivery timelines by 80% and staffing requirements by 40%
Led the Product Design pillar — driving platform enhancements based on client feedback and acting as the voice of the customer with the product team
Built a client listening engine to systematically capture feedback across 200+ accounts and translate it into service improvements
Managed and coached a distributed team of 5–6 advisors across three regions

Workforce StrategyEmployee ExperienceLeadership EffectivenessClient RetentionSaaS Diagnostic Platform

Associate --> Senior Associate --> Analyst --> Senior Analyst, HR Diagnostics

Jun 2011 – Mar 2018 · 6 yrs 9 mos

Seven-year progression through Gartner's Diagnostic Services practice — building the analytical and delivery foundation that underpins the advisory career that followed.
Designed and delivered 250+ enterprise diagnostic programs annually across workforce, engagement, leadership, and culture domains
Maintained a zero-defect record across all survey deliverables across multiple products — setting a consistently high bar for delivery quality and operational rigour
Built benchmarking and analytics models comparing client performance against global best practices — synthesising complex data into executive-ready insights
Co-led product innovation and automation initiatives including new product launches for M&A and divestiture scenarios
Contributed to $2M+ in annual revenue through diagnostics-led client engagements
Played a pivotal role during a leadership transition — steering the team away from siloed behaviour toward a more open, collaborative, and high-trust culture
🏆 Most Productive Employee — CEB Gartner, 2015

Diagnostic ProgramsBenchmarking ModelsSurvey DeliverablesProduct InnovationRevenue Generation

Wunderman international

Databse analyst

Mar 2010 – Jun 2011 · 1 yr 3 mos

Worked with a team of executioners to support client’s end to end online marketing campaign management process involving planning, in-market execution, response management, lead generation and ROI measurement.
Design and implement effective lead generation and promotional marketing programs with different stakeholders. Develop and implement all marketing, interactive and promotional activities
Support Client in Data marketing initiatives targeting the right customer’s through data extraction using Internal Tools.
Provide Analytics and functional expertise and direction to database extraction team on data pulls, scrubbing, segmentation and any tracking requirements defined by the business
Taking care of client communications; track, analyze and report results of marketing campaign initiatives for Asia –Pacific Region.
Manage team for SLA, quality and optimum utilization

Database MarketingLead GenerationAnalyticsClient CommunicationMarketing Campaign Management