Rachael Ann Fernandes

Business Development Executive

Bengaluru, Karnataka, India4 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Drove ₹100Cr+ annual revenue at Amazon.
  • Achieved 43% revenue lift through influencer campaigns.
  • Increased client acquisition by 76% at Le Mill.
Stackforce AI infers this person is a Brand and E-commerce Growth specialist in the Luxury Retail sector.

Contact

Skills

Core Skills

E-commerce GrowthBrand ManagementCrm

Other Skills

Brand Growth StrategyPerformance Marketing OptimizationOmnichannel CampaignsConsumer InsightsMarketing StrategyCross-team CollaborationCustomer SuccessCRM Strategy & AutomationLuxury Retail MarketingCRM StrategyLuxury Customer ExperienceRetail OperationsRetail Sales SupportProduct Knowledge (Luxury Leather Goods)Problem Solving

About

I’m a Brand & E-commerce Growth lead with 4+ years of experience driving omnichannel marketing, revenue growth, and consumer engagement across premium fashion & lifestyle brands. With hands-on experience at Amazon India and leading luxury retailers, I specialize in crafting data-driven brand strategies that convert, scale, and resonate with Gen-Z and millennial consumers. At Amazon, I managed fashion portfolios including Tommy Hilfiger, Van Heusen, Celio, Woodland, Allen Solly, Peter England and more, executing high-impact marketing initiatives that contributed to ₹100Cr+ annual sales, launched influencer campaigns that drove a 43% revenue lift, and delivered 107% MoM acquisition growth through segmentation and customer insights. Previously at Le Mill (YSL, Balenciaga, Chloé, Alaïa), I strengthened luxury CRM, reactivating ₹30M+ in dormant value and generating ₹10M in revenue through regional brand activations. My expertise blends brand building, marketplace optimization, campaign execution, CRM, consumer psychology and digital growth—allowing me to develop strategies that boost both brand equity and performance metrics. I’m currently expanding my capabilities through the Digital Marketing & Strategy programme at IIM Indore, and I’m passionate about building brands that inspire, influence and scale globally. Areas of Expertise: Brand Management | E-commerce Growth | Amazon Strategy | Fashion & Lifestyle Marketing | Omnichannel Campaigns | Influencer Strategy | CRM | Consumer Insights | Revenue Growth | Digital Strategy | Go-to-Market Execution

Experience

4 yrs 10 mos
Total Experience
1 yr 7 mos
Average Tenure
3 yrs 5 mos
Current Experience

Amazon

2 roles

Sr. Account Manager - Omnichannel Fashion

Promoted

Aug 2023Present · 2 yrs 9 mos

  • Portfolio: Tommy Hilfiger, Van Heusen, Celio, Woodland, Allen Solly, Peter England & more
  • Delivered and executed omnichannel brand strategies for premium fashion labels, driving ₹100Cr+ in annual revenue.
  • Launched influencer-led and content marketing campaigns delivering 43% growth (≈₹60M incremental).
  • Drove regional marketing narratives to boost brand presence and consumer engagement across marketplaces.
  • Led acquisition and retention strategy using segmentation + insights, achieving 107% MoM growth.
  • Collaborated cross-functionally with category, supply chain, and campaign teams to scale brand visibility and conversions.
Brand Growth StrategyPerformance Marketing OptimizationE-commerce GrowthBrand Management

Account Manager (High value accounts)

Dec 2022Aug 2023 · 8 mos

Cross-team CollaborationCustomer Success

Le mill pvt ltd

Customer Relationship Management Analyst

Jan 2022Nov 2022 · 10 mos · Mumbai, Maharashtra, India · On-site

  • Portfolio: YSL, Balenciaga, Chloé, Alaïa
  • Developed CRM frameworks that increased client acquisition by 76% and reactivated ₹30M in dormant client value.
  • Executed regional luxury activations for high-net-worth audiences, generating ₹10M revenue within 9 days.
  • Analyzed cross-platform metrics to tailor communication strategies and elevate engagement from segmented audiences.
CRM Strategy & AutomationLuxury Retail MarketingCRMBrand Management

Hermès

Intern

Mar 2021Oct 2021 · 7 mos · Mumbai, Maharashtra, India · On-site

  • Supported brand events, CRM operations, and clienteling activities for premium buyers.
Luxury Customer ExperienceRetail Operations

Bottega veneta

Intern

Jan 2020Mar 2020 · 2 mos · Mumbai, Maharashtra, India · On-site

  • Assisted with retail operations, merchandising, and customer engagement for high-end clientele.
Retail Sales SupportProduct Knowledge (Luxury Leather Goods)

Taj hotels

Marketing Intern

Dec 2018Dec 2018 · 0 mo · Mumbai, Maharashtra, India

Problem SolvingPersistence

Education

Indian Institute of Management, Indore

Certificate Programme in Digital Marketing & Strategy — Digital Marketing & Strategy

Aug 2025Aug 2026

Torrens University Australia

Bachelor of Business — Business Marketing

Jan 2020Jan 2021

Pearl Academy

Advanced Diploma – Global Luxury Brand Management — Luxury Brand Strategy

Jan 2018Jan 2020

St. Xavier's College

Hsc- PCMB — Science

Jan 2015Jan 2017

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