Rohan Arora

CEO

Bengaluru, Karnataka, India10 yrs 6 mos experience
Highly Stable

Key Highlights

  • Over 10 years of experience in customer growth.
  • Expert in customer retention and loyalty programs.
  • Proven track record in driving business growth.
Stackforce AI infers this person is a Growth Expert in B2C eCommerce with a focus on customer engagement and retention.

Contact

Skills

Core Skills

Customer GrowthCustomer RetentionProduct GrowthCustomer AcquisitionProduct ManagementDigital MarketingSales And Marketing

Other Skills

Business GrowthCustomer Lifecycle ManagementGrowth ManagementCustomer LoyaltyLoyalty ProgramsStakeholder ManagementKey Performance IndicatorsCampaignsMarketing CampaignsProduct DesignBusiness DevelopmentBusiness Case PreparationGrowth HackingCustomer ExperienceCustomer Engagement

About

Growth Expert with 10+ years of experience in the internet industry.My expertise lies in increasing customer base, enhancing engagement and building long term loyalty.

Experience

10 yrs 6 mos
Total Experience
3 yrs
Average Tenure
1 yr 5 mos
Current Experience

Zepto

Senior Director - Growth

Dec 2024Present · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Business GrowthCustomer Lifecycle ManagementGrowth ManagementCustomer LoyaltyCustomer RetentionCustomer Growth

Flipkart

4 roles

Associate Director - Growth & Retention

Jul 2024Dec 2024 · 5 mos

Senior Manager II - Customer Growth & Retention

Jul 2022Jun 2024 · 1 yr 11 mos

Customer LoyaltyCustomer AcquisitionSales and MarketingLoyalty ProgramsStakeholder ManagementCustomer Retention+5

Senior Manager - Product Growth | Partnerships | New Initiatives

Promoted

Jul 2020Jun 2022 · 1 yr 11 mos

Digital MarketingProduct DesignCustomer AcquisitionSales and MarketingBusiness DevelopmentBusiness Case Preparation+10

Manager

Nov 2018Jun 2020 · 1 yr 7 mos

Product DesignGrowth HackingStakeholder ManagementCustomer ExperienceKey Performance IndicatorsProduct growth+2

Paytm

Category Manager (Travel)

Aug 2016Nov 2018 · 2 yrs 3 mos · Bengaluru, Karnataka, India

Digital MarketingSales and MarketingFast-Moving Consumer Goods (FMCG)Category ManagementBusiness Case PreparationGrowth Hacking+4

Mu sigma inc.

Trainee decision scientist

Aug 2015Aug 2016 · 1 yr · Banglore

Key Performance Indicators

Education

Indian Institute of Technology, Roorkee

Dual degree

Jan 2010Jan 2015

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