Angella Misao

Operations Associate

Gurugram, Haryana, India3 yrs 7 mos experience

Key Highlights

  • Proven expertise in customer success management.
  • Strong background in strategic planning and customer retention.
  • Experience in enhancing customer experience across various roles.
Stackforce AI infers this person is a Customer Success Manager with a focus on enhancing customer experience in SaaS environments.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Customer ExperienceCustomer Service

Other Skills

Strategic PlanningCustomer RetentionPlanning

Experience

3 yrs 7 mos
Total Experience
10 mos
Average Tenure
--
Current Experience

Filmboard movie technologies pvt. ltd.

Operations Executive

May 2023 – Present · 3 yrs · Mumbai, Maharashtra, India · Remote

Exly

CSM

Jun 2022 – Jan 2023 · 7 mos

Strategic PlanningCustomer RetentionCustomer Relationship Management (CRM)

Airbnb

Customer Experience Specialist

Aug 2017 – Jun 2018 · 10 mos · Gurugram, Haryana, India · On-site

Customer Experience

Makemyrooms

Business Development Associate

Feb 2016 – Jun 2017 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

American express

Senior Customer Care Professional

Apr 2015 – Feb 2016 · 10 mos · Gurugram, Haryana, India · On-site

Customer Service

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