Nidhin Nair — Operations Associate
I'm a leader who loves to solve puzzles. For the past decade at Amazon, my focus has been on one core challenge: transforming complex, manual operations into intelligent, automated systems. I thrive at that intersection of technology (like AI/ML) and on-the-ground operations, especially in the world of payment risk and trust & safety. My approach is built on two pillars: strategy and people. On the strategy side, I’ve led programs that turned manual processes into critical ML-feedback engines, quadrupling annual bad debt savings from $15M to $60M. But technology is only as good as the team behind it. I've had the privilege of leading and scaling global organizations of 250+ people, and my core philosophy is building the structures and developing the talent that empowers teams to do their best work. Ultimately, I'm driven by the challenge of solving big, global-scale problems and building the teams to tackle them. I believe in creating clarity from chaos and helping talented people grow. I'm always happy to connect with other leaders who share a passion for innovation and operational excellence.
Stackforce AI infers this person is a leader in Fintech with expertise in automation and risk management.
Location: Hyderabad, Telangana, India
Experience: 10 yrs 8 mos
Skills
- Program Management
- Automation Strategy
Career Highlights
- Quadrupled annual bad debt savings from $15M to $60M.
- Led global organizations of 250+ people.
- Expert in transforming manual operations into automated systems.
Work Experience
Amazon
Manager III, Investigations (1 mo)
Program Manager, Automation Initiatives (1 yr 6 mos)
Manager-II, Payment Risk (2 yrs 8 mos)
Manager, Risk Investigations (2 yrs 10 mos)
Sr. Risk Investigation Specialist (2 yrs)
Risk Investigator (1 yr 7 mos)
Education
Bachelor of Technology (BTech) at Jawaharlal Nehru Technological University