Nidhin Nair

Operations Associate

Hyderabad, Telangana, India10 yrs 8 mos experience
Highly Stable

Key Highlights

  • Quadrupled annual bad debt savings from $15M to $60M.
  • Led global organizations of 250+ people.
  • Expert in transforming manual operations into automated systems.
Stackforce AI infers this person is a leader in Fintech with expertise in automation and risk management.

Contact

Skills

Core Skills

Program ManagementAutomation Strategy

Other Skills

People LeadershipGlobal OperationsPayment Risk ManagementEvent ManagementMicrosoft OfficeAnchoringPublic SpeakingCustomer ServiceManagementStrategic PlanningSocial MediaProject PlanningTeam BuildingPhotoshopSales

About

I'm a leader who loves to solve puzzles. For the past decade at Amazon, my focus has been on one core challenge: transforming complex, manual operations into intelligent, automated systems. I thrive at that intersection of technology (like AI/ML) and on-the-ground operations, especially in the world of payment risk and trust & safety. My approach is built on two pillars: strategy and people. On the strategy side, I’ve led programs that turned manual processes into critical ML-feedback engines, quadrupling annual bad debt savings from $15M to $60M. But technology is only as good as the team behind it. I've had the privilege of leading and scaling global organizations of 250+ people, and my core philosophy is building the structures and developing the talent that empowers teams to do their best work. Ultimately, I'm driven by the challenge of solving big, global-scale problems and building the teams to tackle them. I believe in creating clarity from chaos and helping talented people grow. I'm always happy to connect with other leaders who share a passion for innovation and operational excellence.

Experience

10 yrs 8 mos
Total Experience
10 yrs 8 mos
Average Tenure
10 yrs 8 mos
Current Experience

Amazon

6 roles

Manager III, Investigations

Promoted

Apr 2026Present · 1 mo

Program Manager, Automation Initiatives

Promoted

Oct 2024Apr 2026 · 1 yr 6 mos

  • As the program leader for automation in Payment Risk, I own the strategy and execution for our most critical global initiatives. My work bridges the gap between technical teams and operations, ensuring complex automation programs are delivered and scaled successfully across international markets.
  • 1) Architected the global expansion of a key fraud-prevention program, successfully scaling a new automation model from its initial pilot market.
  • 2) Currently driving the strategic roadmap to deploy this automation across North America and Europe by the end of 2025.
Program ManagementPeople LeadershipAutomation StrategyGlobal OperationsPayment Risk Management

Manager-II, Payment Risk

Feb 2022Oct 2024 · 2 yrs 8 mos

Manager, Risk Investigations

Promoted

Apr 2019Feb 2022 · 2 yrs 10 mos

Sr. Risk Investigation Specialist

Promoted

Apr 2017Apr 2019 · 2 yrs

Risk Investigator

Aug 2015Mar 2017 · 1 yr 7 mos

Education

Jawaharlal Nehru Technological University

Bachelor of Technology (BTech)

Jan 2011Jan 2015

Stackforce found 100+ more professionals with Program Management & Automation Strategy

Explore similar profiles based on matching skills and experience