Rajeev Rai

Operations Associate

Delhi, India12 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing customer service and fraud cases.
  • Proficient in payment gateway and recharge management.
  • Strong background in technical support and sales.
Stackforce AI infers this person is a Fintech professional with expertise in customer service and fraud management.

Contact

LinkedIn

Skills

Core Skills

Customer ServiceFraud Analysis

Other Skills

ManagementPayment GatewayRecharge ManagementMicrosoft OfficeMicrosoft ExcelMarketingBusiness DevelopmentMarketing StrategyProject ManagementSocial MediaPowerPointCyber-securityRisk AnalysisOnline Fraud

Experience

12 yrs 5 mos
Total Experience
6 yrs 2 mos
Average Tenure
11 yrs
Current Experience

Paytm

Senior Process Associate

Apr 2015 – Present · 11 yrs · Noida Area, India

  • Worked in Marketplace for 6 months and handled Customer concern as an Associate.
  • Worked on Recharge, 3rd Party, Deals, Wallet and Payment Gateway related issues.
  • Currently Handling Fraudulent related cases.
ManagementCustomer ServiceFraud AnalysisPayment GatewayRecharge Management

Uvsar india

Technical Support Engineer cum Sales Executive

Aug 2013 – Jan 2015 · 1 yr 5 mos · Vaishali, Ghaziabad

Education

Vivekanand Institute of Technology and Science, Ghaziabad

Bachelor of Technology (BTech) — Electronics and Communication Engineering

Jan 2009 – Jan 2013

Stackforce found 100+ more professionals with Customer Service & Fraud Analysis

Explore similar profiles based on matching skills and experience

Anisha Malhotra

Anisha Malhotra

Operations Specialist

at Airbnb

Delhi, India10 yrs 1 mo exp
Fraud ManagementCustomer Success
Jasvinder Singh

Jasvinder Singh

Investigation regulatory advisor

at PayPal

Bengaluru, India10 yrs 6 mos exp
Customer Service OperationsFraud PreventionKYC Verification
Ramendra Pratap Singh

Ramendra Pratap Singh

Relationship Manager

at Zupee

Gurugram, India13 yrs 8 mos exp
Revenue ManagementCustomer RetentionFraud PreventionOperations ManagementSales
SS

SHIVAM S.

SR DELIVERY PROJECT MANAGER : NETCOM SERVICES - MUMBAI _ AI, AUTOMATION, OPERATIONS & IT

at NETCOM SERVICES - AI & AUTOMATION

Mumbai, India15 yrs 11 mos exp
Anmol Saluja

Anmol Saluja

Senior Analyst

at AML RightSource

Delhi, India3 yrs 8 mos exp
Data AnalysisTransaction MonitoringAnti-Money LaunderingRisk ManagementConsumer Services
Himanshu Garg

Himanshu Garg

Senior Supplier Risk Manager

at Flutter Entertainment India

Gurugram, India10 yrs 10 mos exp
Risk ManagementFraud Investigations
BB

Bijit Baruah

Fraud risk management

at HSBC

Bengaluru, India14 yrs 6 mos exp
Fraud PreventionRisk Assessment
Akib Saify

Akib Saify

Deputy Manager

at Marsh McLennan

West Delhi, India8 yrs 6 mos exp
Compliance Program DevelopmentLegal & Regulatory ComplianceRisk Management & Mitigation