Manish Kumar

Customer Success Manager

Melbourne, Victoria, Australia11 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 11 years of IT experience.
  • Specialized in firewall policy optimization and security automation.
  • Proven track record in driving customer success.
Stackforce AI infers this person is a Network Security Specialist with a focus on Customer Success in the Cybersecurity industry.

Contact

Skills

Core Skills

Customer SuccessCybersecurity

Other Skills

Technical AdvisorAlgoSecTroubleshootingTechnical SupportCheckpoint SecurityPalo AltoFirewallsRoutingBGPLAN-WANDHCPTCP/IPSecurityInformation SecuritySecurity Operations

About

AlgoSec Resident Engineer | Network Security Specialist | Customer Success Advocate With 11+ years in IT and 5.5 years dedicated to AlgoSec NSPM, I help enterprises simplify and secure complex networks. My journey from Support → Escalation → Deployment → Resident Engineer gives me a full view of technical and business challenges. I’m certified in AlgoSec AFA, FireFlow, AppViz, AlgoSec Cloud, ACE and specialize in firewall policy optimization, security automation, and compliance readiness. Beyond the tech, I focus on driving customer success, ensuring smooth adoption, measurable results, and security that enables business growth. Let’s connect if you’re interested in NSPM, security automation, or how to align network security with business outcomes.

Experience

11 yrs 5 mos
Total Experience
3 yrs 9 mos
Average Tenure
5 yrs 11 mos
Current Experience

Algosec

6 roles

Customer Success Manager

Promoted

Apr 2026Present · 1 mo

  • Customer Success Manager focused on helping enterprise customers realize value from AlgoSec solutions through adoption, optimization, and strategic engagement.
  • Working closely with customers and cross-functional teams to support account health, retention, executive business reviews, and growth opportunities.
Customer SuccessTechnical AdvisorCybersecurityAlgoSec

Resident Engineering Team Lead

Feb 2025Apr 2026 · 1 yr 2 mos

Customer Success

AlgoSec Resident Engineer

Promoted

Aug 2023Feb 2025 · 1 yr 6 mos

Customer SuccessCybersecurity

Deployment Engineer

Nov 2022Aug 2023 · 9 mos

Escalation Engineer

Aug 2021Oct 2022 · 1 yr 2 mos

Network Security Engineer

Apr 2020Jul 2021 · 1 yr 3 mos

  • Information Security Policy Management.
  • >Security Policy Change Management/Network Security Automation
  • >Firewall Policy Optimization
  • >Firewall Auditing and Compliance, Risk Management
  • >Application Connectivity Management

Orange business services

Specialist

Mar 2017Apr 2020 · 3 yrs 1 mo · Gurugram, Haryana, India

Hcl technologies

Network Engineer

Sep 2014Feb 2017 · 2 yrs 5 mos · Noida

Education

Southern New Hampshire University

Master of Science - MS — Cyber Security

Dec 2025Present

Gandhi Institute of Advanced Computer and Research (GIACR), Rayagada (Formerly IACR, Rayagada)

Bachelor of Technology (B.Tech.) — Electrical and Electronics Engineering

Jan 2010Jan 2014

D.A.V PUBLIC SCHOOL, BOKARO STEEL CITY

INTERMEDIATE — Mathematics and Computer Science

Jan 2009Present

GURU GOBIND SINGH PUBLIC SCHOOL , BOKARO STEEL CITY

MATRICULATION

Jan 2007Present

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