Manish Kumar — Customer Success Manager
AlgoSec Resident Engineer | Network Security Specialist | Customer Success Advocate With 11+ years in IT and 5.5 years dedicated to AlgoSec NSPM, I help enterprises simplify and secure complex networks. My journey from Support → Escalation → Deployment → Resident Engineer gives me a full view of technical and business challenges. I’m certified in AlgoSec AFA, FireFlow, AppViz, AlgoSec Cloud, ACE and specialize in firewall policy optimization, security automation, and compliance readiness. Beyond the tech, I focus on driving customer success, ensuring smooth adoption, measurable results, and security that enables business growth. Let’s connect if you’re interested in NSPM, security automation, or how to align network security with business outcomes.
Stackforce AI infers this person is a Network Security Specialist with a focus on Customer Success in the Cybersecurity industry.
Location: Melbourne, Victoria, Australia
Experience: 11 yrs 5 mos
Skills
- Customer Success
- Cybersecurity
Career Highlights
- Over 11 years of IT experience.
- Specialized in firewall policy optimization and security automation.
- Proven track record in driving customer success.
Work Experience
AlgoSec
Customer Success Manager (1 mo)
Resident Engineering Team Lead (1 yr 2 mos)
AlgoSec Resident Engineer (1 yr 6 mos)
Deployment Engineer (9 mos)
Escalation Engineer (1 yr 2 mos)
Network Security Engineer (1 yr 3 mos)
Orange Business Services
Specialist (3 yrs 1 mo)
HCL Technologies
Network Engineer (2 yrs 5 mos)
Education
Master of Science - MS at Southern New Hampshire University
Bachelor of Technology (B.Tech.) at Gandhi Institute of Advanced Computer and Research (GIACR), Rayagada (Formerly IACR, Rayagada)
INTERMEDIATE at D.A.V PUBLIC SCHOOL, BOKARO STEEL CITY
MATRICULATION at GURU GOBIND SINGH PUBLIC SCHOOL , BOKARO STEEL CITY