Harsh Rai

Program Manager

Bengaluru, Karnataka, India4 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Proven track record in driving city growth and restaurant success.
Expertise in managing high-impact marketing campaigns.
Strong ability to build and lead cross-functional teams.

Stackforce AI infers this person is a B2C Marketing and Operations Specialist with a focus on growth strategies.

Contact

Skills

Core Skills

Program ManagementStrategic PlanningMarketing OperationsOperations ManagementBusiness Development

Other Skills

Advanced excelInterpersonal SkillsOrganization SkillsTeamworkCommunicationGo-to-Market StrategyData AnalysisStakeholder ManagementSQLProblem SolvingCustomer Relationship Management (CRM)Marketing StrategyMarketingBelow the Line AdvertisingBTL Activations

About

Passionate about Marketing & Growth, I thrive in fast-paced environments where creativity meets strategy. As an Associate Program Manager at Zomato, I focus on driving impactful campaigns, collaborating with restaurants, and brainstorming new ideas every week. Always eager to explore new ideas and solve challenges, I love being part of high-growth ecosystems.

Experience

4 yrs 1 mo

Total Experience

1 yr 4 mos

Average Tenure

1 yr 6 mos

Current Experience

Zomato

2 roles

Program Manager

Promoted

Jan 2026 – Present · 4 mos · On-site

Driving city growth, restaurant success, and customer experience through data-led programs, strategic GTMs, and cross-functional execution. Focused on scaling ads adoption, merchant growth, marketplace visibility, and city-level initiatives by combining customer insights, restaurant behavior, and local culture to unlock sustainable business impact.

Strategic PlanningProgram Management

Associate Program Manager

Nov 2024 – Jan 2026 · 1 yr 2 mos · On-site

Advanced excelMarketing Operations

Nobroker.com

2 roles

Senior Operations Lead

Promoted

Mar 2024 – Aug 2024 · 5 mos · Bengaluru, Karnataka, India · On-site

Planned and executed 1,000+ promotional activities across India, driving 9,500+ orders and contributing approximately 30% to the salon category's total orders.
Successfully managed and onboarded three vendors for BTL execution, maintaining a budget of ₹10 lakhs per month.
Recruited and built a 12-member team (5 part-time and 7 full-time) across Pan India.
Reduced customer acquisition cost by 16% through strategic exploration of omni-channel approaches.

Interpersonal SkillsOrganization SkillsOperations Management

Operations Associate

Oct 2022 – Feb 2024 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

Successfully launched pilot batches in Bangalore and Hyderabad for the newly introduced Bathroom Subscription Category.
Facilitated the transition from a third-party assignment platform to an in-house platform, enhancing operational efficiency.
Consistently achieved a partner rating of 4.75+ and a customer NPS of 70% by maintaining a 96.5% fulfillment rate.

TeamworkInterpersonal SkillsOperations Management

Urban company

2 roles

Business Development Associate

Dec 2021 – Oct 2022 · 10 mos · Bengaluru, Karnataka, India

Managed one of the categories at Urban Company by working closely with the category team.
Managed and maintained the util and activity of the category during seasons.
Have recruited 500+ partners over a year to reach the given target of Bangalore.
Managing daily process, operations and existing partner base -qualitative and quantitative.

CommunicationBusiness Development

Business Development Intern

Sep 2021 – Nov 2021 · 2 mos · Bengaluru, Karnataka, India

Working on supply re-engagement and activity tracking which will involve calling.
Working on closing with the team to improve process efficiency.
The role primarily encompasses: Building & managing supply, Ensuring stellar service quality.

CommunicationBusiness Development