Oct 2023 – Jul 2025 · 1 yr 9 mos · San Francisco Bay Area · Hybrid

• Built and led a 30+ global team across Revenue Strategy, Operations, Insights, GTM Systems, Deal Desk and Enablement for Airwallex.
• Launched software business and subscription GTM across multiple countries, driving expansion and revenue growth.
• Introduced AI tools across sales, marketing, and customer success stack to enhance efficiency and performance.
• Established in Melbourne in 2015, the company operates across Asia-Pacific, Europe, the Middle East and North America and is currently valued at over US$5.5 billion with funding of over US$1bn from investors such as Square Peg, Salesforce Ventures, Sequoia, Lone Pine Capital and Tencent.

Apr 2022 – Mar 2023 · 11 mos · San Francisco Bay Area

• Responsible for people, processes, pricing, packaging, system and data needs across sales, marketing, product and customer success to transform the way Confluent generated consumption and/or product led revenue. Specifically, define Confluent's e2e consumption-led Customer GTM model with the following objectives: 1) Set targets and forecast Consumption led motion 2) Integrate Product led or self-serve motion in overall ENT B2B motion 3) Define Roles, comp design changes, process and systems modifications needed to effectively operationalize the use cases and GTM motion

Jan 2021 – May 2023 · 2 yrs 4 mos · San Francisco Bay Area

• Led Business, GTM & Product Strategy, Operations, Analytics and Strategic Programs team to drive revenue and growth at one of the Fastest growing Enterprise Software company in Bay Area. Helped scale the company >6x in revenue, employee size and enabled its transition from private to publicly traded company
• Incubated the product led, self service cloud business and helped it grow to $50M

Jul 2019 – Dec 2020 · 1 yr 5 mos · San Francisco Bay Area

• Lead all things related to GTM & Product strategy (TAM, growth strategy, international expansion, segmentation, peoduct investments, hub analysis, benchmarking) & operationalizing of these strategies to achieve scale and 60%+ revenue growth at Confluent
• https://www.enterprisetech30.com/

Feb 2017 – Jul 2019 · 2 yrs 5 mos · San Francisco Bay Area

• Leading business operations for Global Customer Service Organization, working with global cross-functional leaders across operations, sales, product, and engineering. Responsible for developing long term strategic plans for the business as well as quarterly performance monitoring, revenue-improvement and efficiency-improvement initiatives

Feb 2014 – Nov 2016 · 2 yrs 9 mos · Chicago

• Served both B2B and B2C clients on a variety of topics including corporate strategy, operations and private equity etc. for 6+ years.
• Undertook a stint with New Ventures Group at McKinsey Solutions to develop next-generation client service and delivery models
• Managed McKinsey strategic partnership with Afiniti, a technology firm that offers intelligent pairing of callers & agents through applied artificial intelligence;and developed joint McKinsey-Afiniti global Go to Market strategy

May 2012 – Dec 2013 · 1 yr 7 mos

Mar 2010 – May 2012 · 2 yrs 2 mos

Jul 2009 – Sep 2009 · 2 mos · New Delhi Area, India

• Worked on financial and technical aspects of Public Private Partnership (PPP) policy in India’s highest policymaking body led by the Prime Minister of India.

Jul 2007 – Aug 2008 · 1 yr 1 mo

• Worked in Europe, India and Middle East to develop integrated Field Development Plans for clients from Brunei, Netherlands and Australia; designed technical & operational solutions to ensure optimum production