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Shivam Yadav

Operations Associate

Noida, Uttar Pradesh, India3 yrs 11 mos experience

Key Highlights

  • Proven leadership in debt recovery teams.
  • Strong background in customer support and internal audits.
  • DRA certified professional in banking recovery.
Stackforce AI infers this person is a skilled leader in the Fintech sector, specializing in debt recovery and customer service.

Contact

Skills

Core Skills

Debt RecoveryDebt CollectionCustomer Support

Other Skills

Internal AuditsTeam LeadershipService-Level Agreements (SLA)Customer ServiceBanking

Experience

3 yrs 11 mos
Total Experience
11 mos
Average Tenure
--
Current Experience

Accredible venchure llp

Team Leader

Sep 2024Feb 2026 · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

Debt CollectionDebt Recovery

Ims gurugram

Team Leader

Dec 2023Aug 2024 · 8 mos · Gurugram, Haryana, India

Mba consult

Collections Specialist

Jan 2023Dec 2023 · 11 mos · Noida

Internal AuditsCustomer Support

D o t pvt ltd

Collections Specialist

Jan 2022Dec 2022 · 11 mos · Noida, Uttar Pradesh, India

Education

Integral University, Lucknow, Uttar Pradesh

Master of Business Administration - MBA — Banking & finance

Jul 2024Jul 2026

National Institute of Electronics and Information Technology

Course on Computer Concepts

Jul 2019Sep 2019

Chatrapati Sahuji Maharaj Kanpur University, Kanpur

B.Sc — Mathematics

Jan 2015Jan 2018

Indian Institute of Banking and Finance

Debt Recovery Agent — Banking and Financial Support Services

Nov 2022Present

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