Balasubramanian Srinivasan

Software Engineer

Bengaluru, Karnataka, India21 yrs 8 mos experience
Highly Stable

Key Highlights

  • 18+ years in scalable enterprise applications.
  • Expert in customer success and e-commerce solutions.
  • Proven track record in digital transformation initiatives.
Stackforce AI infers this person is a SaaS architect with extensive experience in enterprise integration and digital transformation.

Contact

Skills

Core Skills

Solution ArchitectureCustomer ExperienceEnterprise ArchitectureDigital TransformationEnterprise IntegrationInnovation

Other Skills

NotificationsOmni-channel notificationsSelf-serve notification platformReference architectureDigital MarketingOrder ExperienceEnterprise programsOpen SourceElastic SearchApache SparkMiddleware technologiesIntegration platformSales presentationsOracle Fusion MiddlewareIntegration

About

• Expertise in highly scalable, mission critical platforms and applications in the enterprise ecosystem over 18+ years • Build high performing, distributed, cloud based (AWS), cost effective, reliable, large architectures, SaaS solutions, web applications and Multi-domain integration platforms • Expertise in the domain of Customer Success, Marketing, Commerce Services, Order Processing & Supply Chain • Own and drive strategy and domain design for “L1” level business capabilities and BU technology initiatives • Engage and recommend future state reference architecture and solutions to executive IT and business leadership • Define vision and strategy based on sound architectural principles on build vs buy decisions, security and compliance guidelines, data principles and key business and operational metrics • Provide hands on technical leadership and mentoring and grooming technical assets in the team • Foster innovation by evaluating and adopting emerging technologies and through filing invention disclosures • Solve challenging problems, maintaining customer focus with the capability to learn & adapt in diverse environments at a fast pace • In Depth Knowledge in Sales, Marketing, B2B & B2C e-commerce, Order Processing solution • E2E experience in Order to Cash business process, Order Management and Order Fulfillment Domain • Extensive experience in finance domain including Invoicing, Project Accounting Domain • Hands on experience in Customer Experience & communications, Fraud check process • Experienced in Service Entitlements and Service Contracts

Experience

21 yrs 8 mos
Total Experience
5 yrs 5 mos
Average Tenure
--
Current Experience

Atlassian

Senior Architect

Oct 2020Jul 2024 · 3 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

Intuit

Architect

Dec 2017Oct 2020 · 2 yrs 10 mos · Bengaluru Area, India

  • Theme: Capability Ownership/Inner Source
  • Organizational Responsibility [Capability Architect - Notifications] [2018-]
  • Drive and own the notification capability and strategy for Notifications
  • Key Solutions
  • Conceptualized and built One Intuit Notification Platform (OINP) as a self serve notification platform for all Intuit products and BU
  • Implemented omni channel notifications and notification tray resulting in superior product experience
NotificationsOmni-channel notificationsSelf-serve notification platformSolution ArchitectureCustomer Experience

Dell

5 roles

Senior Enterprise Architect

Promoted

Oct 2016Dec 2017 · 1 yr 2 mos

  • Theme: Digital Transformation
  • Organizational Responsibility [Chief Architect for OM, Billing & Finance portfolio] [2016-17]
  • Engage and recommend Executive leadership on future state reference architecture
  • Functionally manage the overall architecture team
  • Key Solutions
  • Executing OEX platform that delivers a superlative order experience for customers
  • Accelerating Digital Marketing journey by integrating Order Experience with the Customer Engagement Platform
Reference architectureDigital MarketingOrder ExperienceEnterprise ArchitectureDigital Transformation

Solution Architecture Consultant

Promoted

Aug 2012Sep 2016 · 4 yrs 1 mo

  • Theme: Open Source Adoption
  • Organizational Responsibility [Architect – OM & Finance Modernization] [2014-16]
  • Solution E2E enterprise programs by collaborating with team of architects
  • Driving E2E architectural workshops to identify gaps and driving solutions
  • Key Solutions
  • Launched Dell Order store on Open Source using Elastic Search & Apache Spark
  • High performance data streaming & event processing engine in Golang & Scala
  • Redefined order state from customer and business perspective
  • Theme: Innovation
  • Organizational Responsibility [Architect - Payments & CFO & Innovation Steward] [2013-14]
  • Owning multiple applications in the Dell financial and customer management domain
  • Driving and onboarding multiple inorganic teams as part of the portfolio
  • Key Solutions
  • Invention disclosure related to queue optimization in Middleware technologies authorized by Dell for USPO filing
  • Responsible for creating a startup framework for the entire organization and replicated at India level by Dell India leadership
Enterprise programsOpen SourceElastic SearchApache SparkSolution ArchitectureEnterprise Integration

Technical Architect/Lead

Promoted

Jan 2008Nov 2012 · 4 yrs 10 mos

  • Theme: Productization
  • Organizational Responsibility [Architect – OM & AR Integration & Productization] [2011-13]
  • Owning and solutioning cross functional programs delivering high business value impacting applications in multiple domain
  • Institutionalizing high performance team culture such as high speed delivery, end to end application ownership within the team
  • Key Solutions
  • Productizing & monetizing the integration platform for external Dell customers
  • Extensively worked on understanding client requirements, creating and presenting sales presentations, sales materials & RFPs
  • Worked with executive leadership in incepting and creating FMW business vertical under the Oracle domain
  • Theme: SOA & Enterprise Integration [2008-11]
  • Architected, designed, development and delivery of enterprise integration platform
  • Expertise in SOA, Oracle Fusion Middleware
Integration platformSales presentationsOracle Fusion MiddlewareSolution ArchitectureEnterprise Integration

Senior Developer

Promoted

Jul 2005Oct 2007 · 2 yrs 3 mos

  • Theme: Dell.com & High Availability Architecture [2004-07]
  • Rolling out and globalizing Dell.com application stack to rest of geographies from US

Developer

Jul 2002Jul 2005 · 3 yrs

  • Theme: Service contracts & Asset Management [2002-04]
  • Expertise in Oracle EBS implementation, custom development, DB design, PL/SQL

Education

National Institute of Technology, Tiruchirappalli

Bachelor of Engineering (B.E.) — Computer Science

Jan 1998Jan 2002

SJS SJS Hr. Sec. School, Tirunelveli

Jan 1996Jan 1998

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