Vansh Trehan

Operations Associate

Delhi, India6 yrs 1 mo experience

Highly Stable

Key Highlights

Over 4 years of experience in operations and quality.
Expertise in driving operational excellence with Six Sigma.
Recognized for exceptional communication and attention to detail.

Stackforce AI infers this person is a Quality and Operations Specialist in the Hospitality industry.

Contact

Skills

Core Skills

Quality AssuranceOperations ManagementCustomer ServiceHospitality Management

Other Skills

Process ImprovementCross-Functional Team CollaborationFood and Beverage ManagementGuest Service ManagementComplaint ManagementRoom salesReservationsTeam ManagementAirbnbHospitality IndustryHospitalityHotelsFront OfficeEvent ManagementOpening Hotels

About

Results-driven Operations and Quality Specianst with over 4.4 years of experience across the corporate and hospitality sectors. Proven expertise in quality vetting, process improvement, customer service, and cross-functional team collaboration. Experienced in managing multiple sites, implementing quality assurance standards, and driving operational excellence through Six Sigma methodologies. Recognized for exceptional communication, attention to detail, and the ability to deliver high-quality results in fast-paced environments

Experience

6 yrs 1 mo

Total Experience

1 yr 3 mos

Average Tenure

Current Experience

Airbnb

Quality Specialist

Nov 2019 – Mar 2023 · 3 yrs 4 mos

Quality AssuranceProcess ImprovementCustomer ServiceCross-Functional Team CollaborationOperations Management

Marriott international

Sales And Service Associate

Jun 2019 – Nov 2019 · 5 mos · Gurgaon, Haryana, India

Millennium & copthorne hotels

Guest Service Agent

Dec 2018 – Aug 2019 · 8 mos · Deira, Dubai, United Arab Emirates

Together Everyone Achives More = T. E. A. M

Oberoi hotels & resorts

Front Office Assistant

Jul 2017 – Dec 2018 · 1 yr 5 mos · Mumbai Metropolitan Region

Copthorne hotel dubai

Trainee

Jul 2015 – Dec 2015 · 5 mos · Copthorne Hotel, Dubai

Food and Beverage Intern July 2015 to December 2015
Copthorne Hotel Dubai
Responsibilities:
Perform responsibilities as company standard policies and procedures
Manage F&B day to day operations within specified guidelines
Establish efficient productivity with help of department supervisors
Deliver exceptional service by greeting and serving customers in timely and friendly manner
Assist guests in making menu choices in friendly manner
Maintain knowledge of menu items, garnishes, ingredients in preparation methods
Appropriately suggest guest additional items to enhance restaurant sales
Effectively use items to decrease wastage
Managing closed duties and restocking of items and reconciliation of cash drawer