Dec 2025 – Apr 2026 · 4 mos · Remote

• Lead delivery and operations for complex, large-scale enterprise accounts, including Meta, Amazon, Oracle, NVIDIA, ServiceNow, and Adobe, among others.
• Define project scope, success and quality metrics, and execution roadmaps in close alignment with client stakeholders and internal leadership. Ensure strategic alignment, risk mitigation, and high-quality delivery across multi-layered, high-impact initiatives.
• Structure, scale, and lead cross-functional teams to meet evolving client demands, establishing governance models, performance and quality standards, and operational best practices. Drive accountability through clear role definition, structured workflows, and continuous performance monitoring.
• Establish and track KPIs and operational dashboards to ensure delivery excellence, productivity optimization, and client satisfaction. Implement continuous improvement initiatives to enhance scalability, efficiency, and long-term operational resilience.
• Ensure consistent, high-standard execution while balancing quality, speed, and strategic growth objectives in fast-paced, enterprise environments.

Jul 2025 – Jan 2026 · 6 mos · Remote

• Lead and manage the Quality Assurance team responsible for auditing Business Analyst deliverables within AI-driven programs. Ensure consistent application of quality standards, evaluation frameworks, and performance metrics across complex analytical workflows.
• Oversee team performance, workload distribution, and delivery timelines, ensuring operational efficiency and high-quality outputs. Provide structured feedback, conduct performance evaluations, mentor team members, and support their professional development to foster a culture of excellence and accountability.
• Drive continuous improvement initiatives by identifying systemic gaps, refining quality control processes, and enhancing auditing methodologies. Monitor KPIs and generate performance insights to support data-driven decision-making at leadership level.

Nov 2024 – Jul 2025 · 8 mos · Remote

• Oversee and audit Business Analyst deliverables to ensure accuracy, consistency, and adherence to established evaluation frameworks and quality standards.
• Conduct structured quality reviews, identify performance gaps, and provide actionable feedback to drive continuous improvement and operational excellence.
• Ensure compliance with guidelines, methodologies, and performance metrics, maintaining high standards across complex analytical workflows.
• Collaborate with cross-functional teams to refine processes, enhance evaluation models, and strengthen overall quality governance within AI-driven projects.

Oct 2024 – Nov 2024 · 1 mo · Remote

• Contribute to the development and optimization of AI systems through structured analysis, evaluation, and validation of model outputs. Perform detailed assessments to ensure accuracy, consistency, and alignment with defined quality standards.
• Apply critical thinking and analytical reasoning to compare outputs, identify patterns, and provide structured feedback that supports continuous model improvement.
• Collaborate within cross-functional, global teams in a fast-paced remote environment, ensuring high-quality deliverables and adherence to evaluation frameworks.

Oct 2024 – Jun 2025 · 8 mos · Caxias do Sul, Rio Grande do Sul, Brazil · Hybrid

• Lead continuous improvement initiatives focused on optimizing internal processes, increasing operational efficiency, and enhancing organizational performance.
• Manage and standardize internal processes and documentation frameworks, ensuring clarity, scalability, and alignment with governance and quality standards. Develop structured workflows, policies, templates, and knowledge management systems to improve cross-functional collaboration and execution consistency.
• Identify process gaps and inefficiencies through data analysis and stakeholder engagement, proposing and implementing sustainable improvements.
• Oversee improvement projects end-to-end, coordinating teams, defining priorities, monitoring KPIs, mitigating risks, and ensuring timely delivery aligned with strategic objectives.

Nov 2023 – Oct 2024 · 11 mos · Caxias do Sul, Rio Grande do Sul, Brazil · Hybrid

• Serve as Lead Business Analyst and Project Manager for large-scale industrial clients and complex, high-impact projects. Act as the primary point of contact for key accounts, ensuring strategic alignment, stakeholder engagement, and successful delivery of digital and process transformation initiatives.
• Lead cross-functional teams in defining business requirements, translating them into scalable solutions, and managing full project lifecycles from discovery to deployment. Oversee scope, risks, timelines, budget alignment, and delivery quality in fast-paced, multi-stakeholder environments.
• Drive the establishment and continuous improvement of internal best practices, methodologies, governance models, and documentation standards. Contribute to product strategy and roadmap definition, aligning business needs, market opportunities, and technological capabilities.
• Support decision-making at leadership level through structured analysis, performance indicators, and executive reporting, ensuring measurable business impact and long-term client partnerships.

Jun 2022 – Nov 2023 · 1 yr 5 mos · Caxias do Sul, Rio Grande do Sul, Brazil · Hybrid

• Lead technological innovation projects for large-scale industrial clients, driving digital transformation and operational excellence initiatives.
• Provide consulting services focused on end-to-end process mapping and optimization across manufacturing, maintenance, logistics, production planning, engineering, and quality functions. Identify inefficiencies, define improvement opportunities, and translate business needs into scalable technological solutions.
• Develop comprehensive technical documentation to support software development, including functional specifications, process flows, user stories, and system requirements, ensuring alignment between business and technical teams.
• Manage full project lifecycles, from initial scoping with the commercial team and on-site client assessments to documentation, implementation, sprint planning and monitoring (Agile methodology), user training, and performance reporting. Maintain close communication with clients, key users, and stakeholders to ensure delivery excellence, adoption, and measurable business impact.

Mar 2021 – Jun 2022 · 1 yr 3 mos

• Led cross-functional strategic projects across Innovation, Engineering, Quality, Environmental, and Occupational Health & Safety to drive industrial process optimization and operational excellence.
• Managed full project lifecycles, including scope definition, cost analysis, budgeting, timeline development, supplier selection, and technology evaluation.
• Developed and standardized technical and organizational documentation, ensuring compliance with regulatory requirements and internal quality standards.
• Collaborated with multidisciplinary teams to identify opportunities for improvement, mitigate risks, and implement sustainable, efficiency-driven solutions aligned with corporate strategy.

Aug 2019 – Mar 2021 · 1 yr 7 mos

• Responsible for the analysis, monitoring, and correction of electroplating chemical baths to ensure optimal process performance and product quality. Conducted laboratory analyses, including chemical concentration control and solution parameter adjustments.
• Led continuous improvement initiatives in chemical processes, focusing on efficiency, stability, waste reduction, and quality enhancement. Collaborated with production teams to troubleshoot process deviations and implement corrective actions.

Mar 2020 – Apr 2022 · 2 yrs 1 mo

• French instructor to all levels and ages.

Feb 2013 – Apr 2022 · 9 yrs 2 mos

• English instructor to all levels and ages.

Dec 2018 – Aug 2019 · 8 mos · Farroupilha, Rio Grande do Sul

• Developed and implemented sustainability initiatives, including corporate environmental education programs, energy and waste management strategies, and process improvement projects.
• Highlighted Project: Led the implementation of a biodigestion system to convert organic waste into biogas. The project received the 26th Ecological Expression Award and is featured by Editora Expressão. Available at: www.editoraexpressao.com/vencedores#pe2018

Nov 2017 – Dec 2018 · 1 yr 1 mo · Farroupilha, Rio Grande do Sul

Jan 2017 – Present · 9 yrs 3 mos · Brazil · Remote

• - Professional translator and language revision specialist with extensive experience in historical, scientific, and technical publications.

Jan 2017 – Nov 2017 · 10 mos · Unisinos

• Study and identification of alternatives to minimize the environmental impacts of a multicrystalline silicon photovoltaic module.

May 2016 – Oct 2016 · 5 mos · Carlos Barbosa

Mar 2015 – Jun 2015 · 3 mos · Farroupilha

Apr 2014 – Mar 2015 · 11 mos · São Leopoldo