Prateek Gupta

Operations Associate

Delhi, India9 yrs 3 mos experience

Key Highlights

  • Achieved 8X growth in Malaysia launch.
  • Reduced B2C shipping costs by 18%.
  • Led cross-continent supply chain optimization.
Stackforce AI infers this person is a strategic operations leader in the E-commerce and Automotive sectors.

Contact

Skills

Core Skills

Program ManagementOperational EfficiencyStrategic InitiativesBusiness DevelopmentCustomer ExperienceProblem Solving

Other Skills

Stakeholder ManagementData AnalysisVendor ManagementGeneral ManagementBusiness Process ImprovementDemand PlanningData AnalyticsStrategic PlanningStrategyBusiness PlanningBusiness StrategyTeamworkLogistics ManagementOperations ManagementStartups

About

A problem solver at heart and an engineer by education. Currently, I'm enjoying some time off, occasionally advising small and enthusiastic teams and startups. Prior to this, I was engaged with Yours Skinlabs, a Sequoia-backed skincare startup headquartered in Singapore, with a cross-continent operation. The last few months have been about travel, spending time with my folks, as well as honing my gardening and culinary skills. When it comes to hustle, I enjoy strategic initiatives, program management and business operations. Have had the opportunity to work very closely with inspiring founders and leaders across different domains and geographies. Have also been fortunate enough to build and lead dedicated teams. Looking forward to solving more real-world problems by designing elegant, ambitious, and analytically sound solutions.

Experience

9 yrs 3 mos
Total Experience
1 yr 10 mos
Average Tenure
--
Current Experience

Yours

Operations

Sep 2022Apr 2024 · 1 yr 7 mos · Singapore & India

  • Yours is reimagining the Skincare industry– we use computer vision and machine learning to personalize skincare at scale. Backed by Sequoia, Jay-Z, and other industry-leading investors
  • Operations & Logistics: Responsible for Inventory Planning, Procurement, managing 3PL partners in Australia and the US to ensure a seamless Picking, Packing and Shipping Experience
  • Reduced B2C Shipping cost by 18% as a result of multiple initiatives around packaging changes and pricing negotiations
  • Cross-Continent Supply Chain Planning encompassing Manufacturing Hubs, Bottling Plants, and Fulfillment centres across US, Singapore and Australia. Achieved 16% reduction in B2B costs in Q4 2022 vs Q3 2022
  • Amazon Category Lead for the brand
Stakeholder ManagementData AnalysisVendor ManagementGeneral ManagementBusiness Process ImprovementDemand Planning+17

Gomechanic.in

General Manager - Expansions and Launch Operations

Oct 2019Sep 2022 · 2 yrs 11 mos · India & Malaysia

  • Launched the brand and service suite in Malaysia from scratch. Led teams across various functions to achieve 8X growth in 2 quarters.
  • Initiated partnernships with the likes of Standard Chartered, HSBC and Tune Protect for customer acquisition and in-app integration, along with Malaysian govt’s MDEC for a higher penetration
  • Worked closely with tech to remodel the existing products, making them more suited for the respective Malaysian audience
  • Conceptualization and research for international expansion in South East Asia and UAE during the peak of the pandemic
  • Responsible for the complete planning and ​launch operations for 22 Indian cities including Kolkata, Ahmedabad and Lucknow- undertaking recruitment, partnerships, vertical growth, quality and PnL.
Stakeholder ManagementTeam LeadershipData AnalysisVendor ManagementGeneral ManagementBusiness Process Improvement+24

Bluejack

Manager - Operations and Supply

Aug 2017Jul 2019 · 1 yr 11 mos · New Delhi Area, India

  • B2B, app-based, used car auctions platform. In 2020, BlueJack was acquired by CarTrade ; 12M annualized sales at the time of exit
  • Led the Pilot for Customer Acquisition and built the vertical ground-up into a sturdy framework
  • Setup the Affiliate Channel as a source for constant supply
  • Cross-functional projects with sales and dispatch teams to streamline their processes and routines.
  • Worked with the Product team to build in-house CRM and other tools
  • Analysing funnel metrics to improve output and optimise conversion ratios, pointing to the trends in procurement and leading to cost-effective purchases
  • Partnering with the biggest showrooms in Delhi NCR to acquire a major percentage of their stock of pre-owned cars
  • Develop and implement processes that optimize and automate data for performance tracking, incentive calculations, and improvements
  • Keeping track of all business numbers for the department and provide insights
Stakeholder ManagementTeam LeadershipData AnalysisData AnalyticsProblem SolvingOperational Efficiency+17

Uber

Operations Consultant

Aug 2016Jul 2017 · 11 mos · Chandigarh Area, India

  • Led the launch of UberMoto as Bike Taxis in Punjab to grow category position in strategic customer segments. Created streamlined processes for sourcing and maintaining supply and conversion of leads.
  • Directly worked with regulatory bodies and government stakeholders like the Ministry of Transport and Employment Generation for facilitation and easy execution of the new product initiative.
  • Maintaining and analysing different channels of the Funnel for maintaining new supply with particular focus on new commercial and pre-owned private vehicles.
  • Partnered with multiple OEMs to effectively deploy vehicles on discounted costs. Tracking results and cost for each partnership
  • Led the Driver Obsession vertical for Ludhiana and Chandigarh, emphasizing engagement with the driver community. Focus on all-round development while building a connect on a personal and emotional front and establishing a positive sentiment
  • Created processes for control on fraud detection and partner enquiries for the entire facility
Stakeholder ManagementTeam LeadershipData AnalysisBusiness Process ImprovementData AnalyticsCustomer Experience+10

Ogilvy & mather

Account Management Intern

May 2015Jul 2015 · 2 mos · Gurgaon, India

  • Worked with the accounts of National Skill Development Corporation and DuPont India and help manage their advertising requirements. These included Press Ads, TV commercials, Radio Spots, Banners, Posters and Brand development. Learned various aspects of Advertising & Brand management and the operational nuances involved in the functioning of an Ad agency.
Communication

Aura

Program Manager

Sep 2013Dec 2013 · 3 mos · Uttar Pradesh

  • Administered daily activities and supervised volunteer teachers in the non-profit society working for educating overlooked village students.

Inspiria-snu case studies

General Secretary

Feb 2013Jan 2015 · 1 yr 11 mos

  • Co-founded this entity with the aim of studying and discussing inspiring corporate case studies, role playing as professionals of the C-suite and hosting talks by guest speakers from the industry.

Education

Shiv Nadar University

Jan 2012Jan 2016

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