Aakash Shakya

Operations Associate

India3 yrs 8 mos experience

Highly Stable

Key Highlights

Google Certified Data Analyst with strong SQL and Python skills.
Proven experience in customer service and operations administration.
Expertise in data analytics tools like Power BI and Tableau.

Stackforce AI infers this person is a Data-Driven Software Engineer with strong customer service and operational expertise.

Contact

Skills

Core Skills

Process AssessmentOperations AdministrationCustomer Service Management

Other Skills

Process SimplificationTechnical SupportCustomer SatisfactionSQLPython (Programming Language)Microsoft Power BIMicrosoft 365Spoken EnglishCustomer ExperienceProblem SolvingCommunicationAttention to DetailCustomer SupportCustomer Relationship Management (CRM)Interpersonal Skills

Experience

3 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

3 mos

Current Experience

Gencue

Process Associate

Feb 2026 – Present · 3 mos · India · Remote

Process AssessmentProcess Simplification

Tech mahindra

Operations Associate

Sep 2025 – Feb 2026 · 5 mos · Noida, Uttar Pradesh, India · Remote

Operations AdministrationTechnical Support

Amazon

CS associate

Aug 2022 – Aug 2025 · 3 yrs · Indore, Madhya Pradesh, India · Remote

Customer Service ManagementCustomer Satisfaction

Education

Acropolis Group of Institutions

Bachelor's degree — Computer Science

Aug 2018 – Jul 2022

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