Nov 2020 – Jul 2021 · 8 mos

• Managing user discovery & flows for Paytm App having 150 Mn MAU

Aug 2019 – Nov 2020 · 1 yr 3 mos

• Managing B2B wholesale business for Paytm merchants

Sep 2017 – Jul 2019 · 1 yr 10 mos

• Managing the user discovery & flows for Paytm e-commerce

Jan 2015 – Jan 2017 · 2 yrs · Gurgaon, India

• Managed post-order customer experience for ~1 lakh customers a day

Jan 2014 – Jan 2015 · 1 yr · Gurgaon

May 2013 – Jun 2013 · 1 mo · Hyderabad Area, India

• 1. Received a PRE PLACEMENT OFFER (PPO) on the basis of overall performance during internship
• 2. Researched and identified the best practices in insurance sector for Capegmini’s World Insurance Report (2013)
• 3. Evaluated and highlighted regional intricacies impacting efficiency ratios for life insurance industry across 14 countries
• 4. Provided insights on engagement opportunities with clients to the account heads of Capgemini
• 5. Assessed financial strength and strategy of key Capgemini FSGBU clients and competitors

Jan 2013 – Feb 2014 · 1 yr 1 mo · IIM Caclutta

• 1.) Leading a team of 6 core members and 102 members in Marketing cell from AY 2012-13, IIM C
• 2.) Organized a National Ad-making event Ad-Quest 2013 in collaboration with FreeCharge
• 3.) Overall Coordinator of flagship event (11th Strategic Marketing Workshop) in association with Chennai Alumni Chapter in IIMC
• 4.) Organized a successful event on Market entry strategy for Spinlondon, a London based company
• 5.) Organized a National level case study event in collaboration with Reckitt Benckiser

Jan 2010 – Jan 2012 · 2 yrs

Jan 2007 – Jan 2010 · 3 yrs · Gurgaon, India

• Single-handedly provided hardware solutions for both desktops and laptops
• Facilitated low cost annual maintenance contract and provided 12 hour customer helpline
• Recorded a CAGR of 20.8% by expanding customer base through live demos and customized discount coupons