C

Christopher Fernandes

Co-Founder

Bengaluru, Karnataka, India25 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 24 years of experience in technology transformation.
  • Expert in insurance domain with global exposure.
  • Proficient in integrating AI and Agentic tools.
Stackforce AI infers this person is a seasoned expert in Insurance Technology Transformation.

Contact

Skills

Core Skills

Digital StrategyProject Management

Other Skills

Project Portfolio ManagementDevOpsBusiness Process ImprovementOperations ManagementUML ToolsRational Software ArchitectEnterprise ArchitectureRequirements AnalysisRequirements GatheringUsability TestingUser Acceptance TestingSystem TestingBusiness ModelingConsultancyInsurance Consulting

About

24 plus years of overall experience across multiple geograhies driving Technology Transformation for a Global Insurance broker Captive and working on setting up technology support Hub for global support functions. Microsoft power Apps evangelist and integrating AI and Agentic tools for operations support hubs run out of India , Sri Lanka, Philippines and Colombia. Diverse roles played in the capacity of an implementation vendor and partner helping clients in their transformational journey for recordkeeping systems implementations, Client servicing portals, Enterprise content management initiatives, Digital strategy and IT road map initiatives. • Global experience across US, UK, and Asia Pacific in Life and P & C Insurance domain Specialties: Domain Expertise Property and Casualty in the US and Life Insurance Space in US, UK and Asia Pacific. specific to Life, Annuities, Healthcare and Takaful Insurance. Capital Markets - Cost Basis solutions implementation. Product Platforms:-Guidewire , Duck Creek in P&C focusing on underwriting In the life, Annuities and retirement services domain life Asia, Vantage,Omni , ALIS (Sapiens platforn), TPP ( Ebix) Functional Areas:- New business, Underwriting, Agency distribution, Billing, General ledger, Finance

Experience

25 yrs 3 mos
Total Experience
1 yr 11 mos
Average Tenure
6 yrs 1 mo
Current Experience

Various companies

Curious Monk

Apr 2020Present · 6 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

  • Technology Led transformation for Insurance Product companies, Life Insurer and Global Insurance Broker. In the pursuit to finding technology solutions to business problems.
Project Portfolio ManagementDevOpsBusiness Process ImprovementDigital StrategyProject Management

Mphasis

Vice President

Oct 2018Mar 2020 · 1 yr 5 mos · New York, New York

Project Portfolio ManagementProject Management

Larsen & toubro infotech ltd

Director Insurance Solutions -Guidewire Practice Leader

Jun 2017Oct 2018 · 1 yr 4 mos · Edison NJ

  • Insurance Solutions Leader with a focus on Big Data Analytics , Robotic Process Automation and Packaged Solutions delivery. Focusing on key clients serviced by LTI , with an added responsibility to articulate Go to Market strategy for new offerings in the P&C and Life Domain in the US. Leading Gudiewire Engagements and actively working on practice specific offerings.

Aig

AIO/ Director Business Architecture

May 2015Jun 2017 · 2 yrs 1 mo · Jersey City

  • Business Architecture lead for P&C commercial underwriting platform for Financial Lines products encompassing Executive Liability and Casualty products

Ey

FSO -Advisory

Jun 2014May 2015 · 11 mos · Greater New York City Area

  • Advisory role with Life, Annuities and P&C insurance providers aimed at Digital and Record keeping transformation.
  • Functional Transformation lead in a complex Commercial Lines transformation project on GuideWire Policy Center
  • Primarily focused at program management and process improvement leadership roles

Trianz

Senior Manager

Feb 2013Jun 2014 · 1 yr 4 mos · Greater New York City Area

  • Managing a key Real estate business transformation assignment and led the execution of operations optimization. The Client has optimized 70% of Key business operations resulting in operational and reporting efficiency.
  • Building internal competencies for Life and Annuities domain skills and a best practices for program execution and business analysis.

Cognizant technology solutions

Manager Business Consulting

Jan 2011Feb 2013 · 2 yrs 1 mo · Greater New York City Area

  • Primarily focused on Retirement services Providers for strategic initiatives aimed at Digital and Record keeping transformation. Additionally also supported Life and Annuities Customers on their IT transformation initiatives targeted at Straight through processing and Mail room transformation targeted at improving Return Mail, and cost optimization initiatives.
  • Leading implementation initiatives for large implementation initiatives.
  • Responsible for practice building
  • Establishing standards for requirements management
  • Pricing and Estimations for various phases in the SDLC
  • Mentoring team members within the consulting practice
  • Participation in RFP and RFI's.

Scivantage

Project Manager

Jan 2009Jan 2011 · 2 yrs · Greater New York City Area

  • Managing the overall project management activities for multiple projects implemented for cost basis calculations
  • Coordinating with clients to develop an implementation plan for scope, analysis, development, testing and roll-out
  • Identification of data sources within the client’s operations
  • Review of Statement of Work (SOW) for project costing and resource management
  • Creating work breakdown structure (WBS), estimated activity duration, resource requirement and cost, communications plan, quality plan, risk identification, risk impact analysis and control
  • Creation of quality measurement metrics and acceptance criteria
  • Managing the project performance and ensuring that deliverables and time lines are met

Ebix

Lead Business System Analyst

May 2008Apr 2009 · 11 mos · Hartford, Connecticut Area

  • Primarily working with Life and Annuities insurance providers aimed at Digital and Record keeping transformation.
  • Responsible for requirement gathering of a New Business and Underwriting function for a new software product implementation.
  • Creation of Master data for product configuration and set up of business rules.
  • Functional design of data base with the assistance of the Solution architects
  • Compilation of client data for Data migration efforts into the new software implemented
  • Creation of business design documents and implementation approach.
  • Creation and execution of the test plans.
  • Knowledge transfer to the offshore development team.
  • Evaluation of the QA and testing efforts on the project.
  • Part of the onsite team for the entire duration of business requirement elicitation phase.
  • Project planning for the business team and planning of the requirement gathering sessions.

Majescomastek

Functional Consultant

Jan 2006May 2008 · 2 yrs 4 mos · Mumbai Area, India

  • Primarily focused on Life, Annuities and P&C insurance providers aimed at Digital and Record keeping transformation.
  • Acted as a Liaison between the Business Users and the IT team.
  • Involved in full SDLC, requirement gathering, requirement sign off, design, implementation, test plan development, functional testing, training and support for a distribution management product implementation
  • Lead BA for the web based portal to enhance the client broker service providing reports available online on-time
  • Played the role of as a BA for the web based portal solution for a quotation system for their group business line.
  • Created data marts for a BI implementation to deliver an executive dashboard report for the distribution business of an Insurance carrier.
  • Played the role of a functional lead for a policy admin implementation for a green field project implementation for a new insurance carrier.
  • Involved in functional testing for new functional enhancements.
  • Was part of the BA team analyzing the data for data migration efforts.
  • Managing client data and product configuration rules in line with business requirements.
  • Performed analysis at database level to uncover the issues in newly added tables in database system and communicated successfully with data team to resolve the issues.
  • Actively participate in required SOX testing or internal Audit testing within required time frame.

Icici prudential life insurance company limited

Manager Operations (Group Life)

Jan 2004Jan 2005 · 1 yr · Mumbai Area, India

  • Responsible for leading an 8-member team providing operational support to the service department for new business, renewals and claims processing for group business.
  • Managed the MIS and the monthly reporting for regulatory purposes.
  • Active participation in system implementation of the group systems.
  • Assisted in the creation of the RFP for the new Group system to be implemented.
  • Participated in the UAT testing of the new group system.
  • Created the Raw data for data migration efforts from the old to the new system.
  • Elaborated requirements for Group business back office system and new business quotation portal for online business submissions.
  • Project management for the Software system implementation

Aviva plc

Operations Manager

Jan 2003Jan 2004 · 1 yr · Mumbai Area, India

  • Worked on Talisma a CRM application implemented for the enterprise and did the business configuration set up.
  • Active participation in new systems implementation.
  • Involved in System testing for UAT’s conducted for the enhancement of functionalities for new business and Underwriting system
  • Worked within the Customer Services Department focusing on New Business & Policy Servicing.
  • Account opening and client data management in the policy admin system.
  • Initiated the process evaluation for critical operations and smooth implementation of new business processes.

Icici bank

Officer

Jan 1999Jan 2002 · 3 yrs

  • Worked on “FINACLE”, a retail banking software relating to clearing operations, account opening & year ending finalization of accounts.
  • Siebel & six sigma implementation at branch level was a major responsibility handled. Been part of a team for new branch set up.
  • UAT testing for new application enhancements done.
  • Account opening, client data management and financial transactions authorization

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