Aug 2019 – Apr 2021 · 1 yr 8 mos

• Managed customer servicing agenda for secured credit card, which caters to subprime customers.
• Designed and launched an underwriting policy for granting credit limit increase to subprime customers.
• Created an NPV valuation strategy to estimate business impact of refunding security deposits to customers.

Jun 2016 – Jul 2019 · 3 yrs 1 mo

• Led a team of Business and Product Analysts in designing digital servicing experiences; monitoring cloud migration of key customer facing systems; defining matching logic to identify returning customers.
• Skills acquired: Python -- Pandas, Pyspark

Aug 2014 – May 2016 · 1 yr 9 mos

• Led a team of Data Analysts to create governance frameworks for regulatory (Basel) compliance. We defined data quality metrics, accountability structure and metadata requirements to improve resilience of enterprise data.
• Skills acquired: SQL, Excel/VBA.

Aug 2013 – Sep 2013 · 1 mo · Mumbai Area, India

• Generated ideas and created NPV valuations for them in Disney's TV and Movies divisions.

Jul 2012 – Aug 2012 · 1 mo · Hong Kong

• Rotated on Rates Structuring and FX Options trading desks.

Feb 2011 – Jun 2011 · 4 mos · Bangalore, India

• Managed post-trade processes and documentation for Commodity Derivatives. Created a regression model for prioritizing enhancement requests from different businesses.

May 2010 – Jan 2011 · 8 mos

Jul 2007 – Apr 2010 · 2 yrs 9 mos

• I was a full stack developer (Javascript, Perl) for a leading investment bank, working with clients across New York, London and Tokyo in an agile setting.

May 2006 – Jul 2006 · 2 mos · Seoul, South Korea

• Created a human pose recognition model using machine learning