Jaivardhan Lal — Business Development Executive

Bilingual digital transformation and strategy leader with 10+ years of experience delivering impact at the intersection of technology, innovation, and growth in Japan. I lead the Global Business Development Center at NTT Data Institute of Management Consulting, where I manage a team focused on bringing world-class management strategy to Japanese corporations through collaboration with leading global DX experts and business schools. We adapt and apply these frameworks to the Japanese business context, supporting clients in shaping and executing transformation agendas. Key focus areas include: – DX Roadmap: Structuring enterprise-wide transformation blueprints for digital maturity and business reinvention. – Connected Strategy: Optimizing customer experience for B2C companies through connected, data-driven customer relationship models. – Fusion Strategy: Supporting manufacturers in shifting from standalone products to service-led, recurring-revenue business models. – Digital Multinational: Benchmarking globalization strategies and advising on operating model reconfiguration (tight vs. loose couplings) in response to geopolitical, regulatory, and localization pressures. In addition to strategic delivery, I play an active role in client development—building and maintaining senior relationships, co-developing proposals, and working closely with CXOs to align transformation programs with business priorities. I have contributed to both new client acquisition and long-term relationship growth across sectors. Prior to my current role, I held leadership positions at Daikin and Rakuten. At Daikin, I co-invented two patents while developing AI/IoT-integrated HVAC platforms and building partnerships with academic and startup ecosystems. At Rakuten Payment, I managed projects spanning data monetization and CX innovation. An IIT Bombay graduate and fluent Japanese speaker, I combine a structured problem-solving approach with deep cultural fluency and real-world delivery experience. I thrive on helping executives translate bold ideas into sustainable growth—especially in today’s complex, cross-border environment.

Stackforce AI infers this person is a Digital Transformation and Strategy Expert in the B2B sector.

Experience: 9 yrs 4 mos