Jaydeep Sathe — Software Engineer

I am a dedicated and proactive Technical Support Engineer with a track record of successfully resolving technical issues and enhancing team capabilities. My experience spans across providing technical support to global customer base, improving support processes, and collaborating with various departments to ensure seamless operations. I am always eager to take on new challenges and continuously learn and grow in the dynamic field of technology. I have 7+ years experience in the software industry, specialising in providing technical support on B2B Enterprise (on-premise), iPaaS, and SaaS solutions. Proven ability to troubleshoot, debug, and resolve complex technical issues through log analysis, research, and issue replication. Adept at providing effective solutions and workarounds via email and screen-sharing sessions. Skills: Programming & Scripting: Java, Spring Boot, Python, Linux, Docker, ReactJS Web Technologies: REST, SOAP, XML, JSON Workflow Orchestration: Airflow Cloud: AWS(S3, Athena, Lambda, EC2) Networking: TCP, UDP, HTTP/s, SSL, FTP, SFTP, SSH, SMTP, DNS, DHCP Diagnostics: Thread Dump, Heap Dump, TCP Dump Analysis, WireShark, CURL, Postman, Insomnia, SOAPUI Databases & Data Analysis: MySQL, Snowflake, Apache Spark, Clickhouse, BigQuery, DRUID Ticketing and Documentation: Salesforce, Jira Service Management, Confluence Version control: Git

Stackforce AI infers this person is a SaaS Technical Support Engineer with strong troubleshooting and team leadership skills.

Location: Pune, Maharashtra, India

Experience: 8 yrs 11 mos