Jul 2025 – Present · 10 mos · Hyderabad, Telangana, India · Hybrid

Jan 2021 – Present · 5 yrs 4 mos · Hyderabad, Telangana, India · Hybrid

• Responsible for driving the culture of Continous Improvement through Lean.
• Delivering Lean Six Sigma training at various levels front-line employees to executives across the globe.
• Spearheading the compliance requirements for CSRD & Business Resiliency mandates
• Championing PMP tribe and supporting them to achieve PMI certification.
• Led a strategic business transformation program with a cost-saving objective of 25M USD within the next 3 years. Initiatives span from facilities consolidation, and workforce reallocation to low-cost countries, to proactive ATM maintenance, all aimed at driving cost optimization.
• Serving as a pivotal site leader(SCE), fostering synergies across diverse business units, and endeavoring to transform DN, Hyderabad into an exceptional workplace.
• Champion Global Employee engagement initiatives emerged from the Ideation Tool, Amplify survey, and Curiosity Club sessions impacting 5100 employees across EMEA, APAC & NA
• Serving as VP - Membership at Diebold Nixdorf India Toastmasters Club

May 2020 – Present · 6 yrs · Hyderabad, Telangana, India · Remote

• Founder & Chief Host of The Guiding Voice platform (Podcast available in English, Telugu, Hindi, and Kannada). On a mission to make the world a better place to live. We simplify and amplify your life's success!
• We drive conversations that matter, conversations that add value to your life and career!
• Listed in the Top 2.5% Globally (as per Listen Notes)
• This podcast is for entrepreneurs, students, and young professionals aspiring to grow in their careers. Through this podcast series, we'll converse with industry experts, academicians, executive & professionals coaches, entrepreneurs, CXOs to get their insights on various contemporary #technologies #startupstories #careerguidance so that listeners can take informed decision and plan their next step in their career or start their journey!
• Podcast is available on all major podcast directories Spotify, Google, Apple, Amazon Music, Gaana.com etc. and the video version is available on Youtube http://www.youtube.com/@TheGuidingVoice
• Follow "The Guiding Voice" page for current episodes and also regular updates on future episodes.
• If you'd like to volunteer as a guest speaker, please email us at theguidingvoice4u@gmail.com
• Also, please share our page details within your network: https://www.linkedin.com/company/theguidingvoice/?viewAsMember=true
• Visit
• http://www.theguidingvoice.net for more information

Oct 2019 – Dec 2020 · 1 yr 2 mos · Hyderabad Area, India

• Responsible for identifying synergies among Service & Implementation teams across BUs to improve productivity, sharing best practices & developing further the continuous improvement culture within UK, NL & ANZ
• Utilize process improvement methodology and technology solutions such as Lean Management, Six Sigma, Business Process Management Systems (BPMS), Robotic Process Automation (RPA) and other suitable approved technologies to positively improve the client experience, bottom line and reduce security incidents
• Establish and implementing a rigorous and robust approach to standardize the ESI Service processes
• Establish and implement a standard approach to successfully manage all required changes for effective delivery of new and live Service initiatives
• Use appropriate project management tools and metrics to coordinate projects, track progress and measure all KPIs
• Influence and collaborate with ESI Service business leaders and associates to drive adoption of new and existing initiatives
• Ensure all ESI process transformation and process digitization Service Initiatives are reported and tracked in Planview in accordance with ESI standard

Jul 2017 – Aug 2019 · 2 yrs 1 mo · Hyderabad Area, India

• EPMO organization and Business Transformation initiatives

May 2015 – Jul 2017 · 2 yrs 2 mos · Hyderabad

• Managing SAP Business Objects (BO) operations for the business by leading a team that delivers exceptional value-added services to all cross functional users.
• Drive operational performance through strong people leadership, customer relationship & manage SLA’s.
• Technical leader with proficiency in performing code reviews, change management reviews on need basis
• Led multiple IT programs/projects from inception to launch
• Work in close partnership with solution delivery teams, technology & service leaders, GO IT support organizations, and various key stakeholders to ensure stable operations and continued improvements
• Define effective operational metrics and key performance indicators in partnership with internal and external partners;
• Effectively integrate strategies and operational responsibilities with multiple cross-functional teams.
• Identify & lead successful simplification, automation and continuous improvements initiatives to increase the productivity and efficiency of the support scope & team.
• Manage Finance and Vendor management for biz's entire Analytics team. Facilitate RFPs, evaluate vendor responses, finalize vendors and align them to IT initiatives that enable business growth.
• Manage ~4 MM USD spend inclusive of Professional Services, Hardware & Software - for Data management/analytics team

Mar 2013 – May 2015 · 2 yrs 2 mos · Hydera

• Lead process improvement & cycle time reduction projects, offer Six sigma training and provide mentorship in driving process improvement projects to Green belts and help them achieve their certification.

May 2011 – Feb 2013 · 1 yr 9 mos · Hyderabad Area, India

• End to end management of software projects that cater to GE Energy Industrial Solution's customer needs.

Feb 2010 – Apr 2011 · 1 yr 2 mos

• Designed multiple projects, served as a technical expert in the team and mentored junior members. Tracking the status of ongoing projects and updating the stakeholders accordingly. Vendor resource and Capacity management. Performing code reviews prior to every release. Act as a Liasion between developers and business.

Aug 2009 – Jan 2010 · 5 mos

• Extensive research on mobile technologies, simulators & architecture of mobile web applications.
• Attended W3C training on mobile web best practices and successfully completed the certification.
• Guided design team in developing UI for mobile based apps.
• Leading, branding and organizing company wide technical and engagement initiatives.

Aug 2007 – Jul 2009 · 1 yr 11 mos

• Designed and implemented various projects in ED post sales domain.
• Eliminated defects using 6 sigma methodology and was instrumental in improving the processes.
• Explored web application vulnerabilities and prepared a comprehensive guide for developing secure web applications.
• Leaned out processes to reduce cycle time involved in processing requests besides saving efforts of business teams.
• Provided guidance to various cross technical teams whenever needed.

Jul 2006 – Jul 2007 · 1 yr

• Designed technical specs and DB architecture.
• Implemented webservices for interacting with Siebel.
• Interaction with business,functional and cross technical teams in understanding the functional requirements & dependencies and cascading them to the consultant developers.
• Acccomplished GE Six sigma green belt certification by successfully learning and leveraging various LSS tools. Eliminated defects in one of the downstream data load processes and this has reduced the RTS effort by 87%.

Jun 2003 – Jul 2006 · 3 yrs 1 mo

• Joined as a fresher; served as a consultant to various prestigious companies serving various domains like healthcare, pharma & BPO during the tenure at Phenomena soft.
• Interacted with clients across various countries to understand the functional requirements.