Arvind Dhatwalia — CTO

Seasoned Technology Leader with over 17 years of experience in ideating, designing, and delivering innovative product initiatives. I specialize in architecting highly scalable distributed systems tailored for the payments and web services domains. I pioneered a cutting-edge banking experience from the ground up, evolving it into a seamless payments and money transfer platform. This transformation emphasized innovation, exceptional user experience, advanced technology, agility, cost efficiency, and robust scalability. I played a pivotal role in automating and stabilizing India’s fastest-growing payments bank, ensuring a strong product portfolio, reliable technology stack, and strict adherence to governance and compliance. At Paytm, I was instrumental in building the wallet system from scratch, growing it to serve over 350 million users. As the leader of the Wallet Engineering team, I scaled the system to handle peaks of 3500 requests per second, 400+ transactions per second, and over 9 million transactions daily, managing millions of payment transactions with precision and reliability. I bring a proven track record of managing large-scale projects, meeting tight deadlines, and excelling in application architecture across diverse business domains. Specialties Architecture design and delivery management Business acumen and strategic IT planning Program and project management High-traffic portal development and live site operations BigData technologies (Cassandra, Elasticsearch, Kafka, etc.) Team building, development, and mentoring Engineering and Agile SDLCs (Scrum) Tech Stack Backend: Java/J2EE, RabbitMQ, Hibernate, Spring, Web Services, ELK, MySQL, Kafka, Elasticsearch, Cassandra, Redis, Aerospike DevOps: Docker, Kubernetes, Jenkins CI/CD Frontend: HTML, CSS, JavaScript (jQuery) API: REST, JSON

Stackforce AI infers this person is a Fintech expert with extensive experience in payments engineering and scalable system architecture.

Location: Noida, Uttar Pradesh, India

Experience: 16 yrs 8 mos

Skills

Payments Engineering
Product Development

Career Highlights

Pioneered a cutting-edge banking experience.
Scaled Wallet system to serve over 350 million users.
Led automation of India's fastest-growing payments bank.

Work Experience

Paytm Payments Bank

AVP Engineering (3 yrs 1 mo)

Director Of Engineering (11 mos)

Associate Director Engineering (11 mos)

Senior Engineering Manager (2 yrs 8 mos)

ACX.io (Blockchain Global)

Technical Lead (9 mos)

Paytm

Engineering Manager (11 mos)

Technical Lead (1 yr 11 mos)

One97 Communications Limited

Sr. Software Engineer (2 yrs 1 mo)

Software Engineer (6 mos)

Patni Computer Systems

Software Engineer (2 yrs 11 mos)

Education

MCA at Dr.D.Y.Patil Institute Of Management and Research

Arvind Dhatwalia

CTO

Noida, Uttar Pradesh, India16 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Pioneered a cutting-edge banking experience.
Scaled Wallet system to serve over 350 million users.
Led automation of India's fastest-growing payments bank.

Stackforce AI infers this person is a Fintech expert with extensive experience in payments engineering and scalable system architecture.

Contact

Skills

Core Skills

Payments EngineeringProduct Development

Other Skills

Wallet systemPayment transactionsTeam buildingHigh payment success rateAutomated SettlementQR code payment systemJavaSpringHibernateMySQLKafkaProduct StrategyTechnical RoadmapArchitecture PlanningElasticsearch

About

Experience

16 yrs 8 mos

Total Experience

3 yrs 4 mos

Average Tenure

7 yrs 7 mos

Current Experience

Paytm payments bank

4 roles

AVP Engineering

Apr 2023 – Present · 3 yrs 1 mo · Noida, Uttar Pradesh, India

Director Of Engineering

Promoted

Apr 2022 – Mar 2023 · 11 mos · Noida, Uttar Pradesh, India

Associate Director Engineering

Promoted

Apr 2021 – Mar 2022 · 11 mos · Noida, Uttar Pradesh, India

Senior Engineering Manager

Jul 2018 – Mar 2021 · 2 yrs 8 mos · Noida, Uttar Pradesh, India

Acx.io (blockchain global)

Technical Lead

Jun 2017 – Mar 2018 · 9 mos · Melbourne, Victoria, Australia · On-site

Paytm

2 roles

Engineering Manager

Promoted

Apr 2016 – Mar 2017 · 11 mos · Noida Area, India

Paytm is India’s largest mobile commerce platform.
Build & scaled Wallet to handle high volume transactions and improve efficiency. (from less than 1 million users base to 200 million registered users with millions of queries an hour, from 20k transactions to more than 9 million transactions daily)
Built a team of highly skilled engineers from scratch and providing leadership to high-performance payments engineering group and accountability for architecting and delivering world class payment platform.
Key Achievements
High payment success rate in industry (upto 10% above competition)
Widest range of features to offers seamless payment experience for merchants and customers
All wallet payments through escrow for customer protection
Automated Settlement to merchants (T+1 settlement cycle)
Build QR code payment system, which created a big difference in industry during demonetisation in India .
10X increase in transaction volume all of sudden due to demonetisation, system built was able to cope up by just adding the hardware (Horizontal scaling).

Wallet systemPayment transactionsTeam buildingHigh payment success rateAutomated SettlementQR code payment system+2

Technical Lead

Apr 2014 – Mar 2016 · 1 yr 11 mos · Noida Area, India

Launched Paytm digital wallet which has revolutionized the complete electronic payments industry in India.
Key Achievements
Built core products of payments (Wallet) from scratch.
Driving rapid product innovation with focus on getting things done with highest quality.
Responsible for Product Strategy, Product Identification & conceptualization, Product Development, Technical Roadmap and an architecture planner.

One97 communications limited

2 roles

Sr. Software Engineer

Promoted

Mar 2012 – Apr 2014 · 2 yrs 1 mo

Built a Recommendation Engine for VAS products by using various filtering mechanism (collaborative, content, user based etc)
USSD: Unstructured Supplementary Service Data. I restructured and automated the application development of USSD platform for better productivity.

Software Engineer

Sep 2011 – Mar 2012 · 6 mos

Built ARPU+ applications to build tool (ARPU framework) addressing key pain points about the Automating Product Development, Maintainability, Operations and Product Support.
ARPU Framework is now used throughout company/Across operators and is a key product of business.
We grew very fast (with almost 1000+ Servers & Databases, Application across India) handling hundreds of millions calls per day generating huge data. Timely Reports was a big issue. I build Data Warehouses capturing Data from all POPs spread across Operators, Geographies & Applications and Standardized all business, client and operations report requirement.