A

Arjun Subhash

Product Manager

Bengaluru, Karnataka, India6 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in user insights and customer engagement strategies.
  • Strong background in FinTech product management.
  • Proven ability to enhance customer retention and experience.
Stackforce AI infers this person is a FinTech product management expert with a focus on user insights and customer success.

Contact

Skills

Core Skills

Customer SuccessUser Experience

Other Skills

Customer RetentionCustomer InsightB2CUser StoriesOral CommunicationBuilds RelationshipsStrategic ThinkingContextual InquiryModeratingDesign ThinkingProduct ResearchProduct VisionUser BehaviorCross-functional Team LeadershipResearch Methods

Experience

6 yrs 7 mos
Total Experience
1 yr 11 mos
Average Tenure
2 yrs 4 mos
Current Experience

Peepalco

2 roles

Associate Product Manager

Apr 2025Present · 1 yr 1 mo · On-site

Senior Associate - User Insights

Jan 2024May 2025 · 1 yr 4 mos · On-site

Coinswitch

2 roles

Senior Associate - User Insights

Promoted

Apr 2022May 2025 · 3 yrs 1 mo

Associate - User Insights

Jan 2021May 2022 · 1 yr 4 mos

  • Integrate retention, adoption and user experience as part of every customer engagement strategy
  • Work with customers to understand the business value and success metrics
  • Define and optimize customer journeys
  • Gather and provide feedback from/to other departments, including Sales, Services, Support, Product, and others, to improve the customer experience
  • Do an in-depth analysis of your users and suggest improvements to their operations.
  • Schedule and complete monthly business reviews with the customers
  • Manage customer escalations with speed and urgency, mobilising resources across the company as appropriate.

Liveclass

Business Development Operations

Apr 2020Dec 2020 · 8 mos

  • Contact educators, freelance trainers, coaching institutes to pitch our SaaS product and drive towards sales.
  • Was the first point of contact in customer relationships.
  • Provided mentorship to enrolled institutes and trainers and help them build their own online brand.
  • Understand customer requirements and helped the technical team to devise the customization requirement until shipment.
  • Contributed to the public relations of the organization by curating content for social media and blogs.
  • Managed the sales operation with CRM tools. (Hubspot, Freshsales)

Amplify mobility

Operations Manager

Aug 2019Mar 2020 · 7 mos · India

  • Identify and contact potential clients like fleet owners, real estate developers, public parking lots,
  • etc. and conduct site survey.
  • Marketing the product by explaining the features of the product and possible business models.
  • Identify the power load availability and required changes.
  • Ensure required permissions are obtained from nodal agencies.
  • Finalizing the civil and electrical contractors required for the project.
  • Supervising the installation till the completion of the project.

Education

Reva Institute of Technology and Management, Bengaluru

Bachelor of Engineering - BE — Electrical and Electronics Engineering

Jan 2014Jan 2018

Kendriya Vidyalaya

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