Sachin Khandelwal

Operations Associate

Mumbai, Maharashtra, India19 yrs 5 mos experience

Key Highlights

Expert in building scalable hiring frameworks.
Proven track record in operational excellence.
Strong focus on workforce growth and service delivery.

Stackforce AI infers this person is a leader in workforce solutions and recruitment within the hospitality and facility management sectors.

Contact

Skills

Core Skills

RecruitmentOperations ManagementSales ManagementBusiness PlanningTeam LeadershipSalesBusiness DevelopmentLeadership

Other Skills

Service DeliveryEmployer BrandingTechnology AdoptionAccount ManagementBulk RecruitmentSkilling and Up SkillingAnalytical SkillsBusiness Relationship ManagementTemporary StaffingStaffing ServicesTeamworkRelationship BuildingHigh Motivation and EnthusiamCustomer Relationship Management (CRM)Performance Management

About

At Apollo Sindoori Hotels Ltd, I will be leading end-to-end recruitment and operations strategy across hospitality and facility management portfolios. Responsible for building scalable hiring frameworks, strengthening workforce deployment, improving operational efficiencies, and driving service excellence across multi-location operations.Partnering closely with business leaders to align talent strategy with organizational growth, ensuring quality hiring, compliance, and performance management at scale.

Experience

19 yrs 5 mos

Total Experience

2 yrs 8 mos

Average Tenure

4 mos

Current Experience

Apollo sindoori hotels limited

AVP - Recruitment and Operations

Jan 2026 – Present · 4 mos · Mumbai, Maharashtra, India · On-site

Leading people strategy and operational execution across recruitment and service delivery functions. Building robust hiring ecosystems, strengthening employer branding, and driving operational excellence through structured processes, technology adoption, and team capability building.
Passionate about creating people-first systems that enable business growth and sustainable performance.

RecruitmentOperations ManagementService DeliveryEmployer BrandingTechnology Adoption

Sahi.ai

Business Head - Consumer Business

Oct 2023 – Jan 2026 · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

SAHI, a division of LabourNet, is a full-service workforce solutions provider that fuels growth for companies. LabourNet links worker skill development and earnings growth with business performance and corporate gains. We specialized in improving workforce performance & get the future ready, build your workforce & get the work done and ensure a committed & engaged workforce.

Sales ManagementOperations ManagementAccount ManagementBulk RecruitmentSkilling and Up Skilling

Terrier security services

2 roles

Vice President Strategic Account

Jul 2023 – Nov 2023 · 4 mos · India · On-site

Business PlanningAnalytical SkillsOperations ManagementBusiness Relationship ManagementTemporary StaffingStaffing Services+2

General Manager - Strategic Accounts

Feb 2022 – Jul 2023 · 1 yr 5 mos · India · On-site

TeamworkBusiness Relationship ManagementRelationship BuildingTemporary StaffingStaffing ServicesTeam Leadership+1

Quess corp limited

General Manager - Sourcing & Supply Chain

Nov 2021 – Jan 2022 · 2 mos · Mumbai, Maharashtra, India · On-site

High Motivation and EnthusiamTeamworkBusiness DevelopmentRelationship BuildingLeadershipCustomer Relationship Management (CRM)+3

Innovsource pvt. ltd.

Head - Sourcing & Supply Chain

Nov 2015 – Nov 2021 · 6 yrs · Mumbai Area, India

Handling Sourcing Delivery Pan India.
Identifying and networking with financially strong and reliable channel partners, resulting in deeper market penetration and improved market share for Recruitments.
Developing new business partners to expand network in the market and coordinating with the IBA & Franchise to assist them to achieve their revenue targets.
Monitoring ROI & performance of IBA & franchisees regarding recruitments Pan India.
Developing relationships with key decision-makers in target organizations for business development.
Meeting customers for strategic planning to add numbers through recruitment services.
Planning the delivery action with the team and implementing it.
Monitoring the services delivery & review accounts on monthly basis.
Interaction with the audit & legal team for closure of audits and compliance documents.

TeamworkBusiness DevelopmentBusiness Relationship ManagementRelationship BuildingTemporary StaffingTeam Leadership

Randstad india

Senior Branch Manager

Jan 2015 – Nov 2015 · 10 mos · Mumbai

Ensuring Profitability and Cost for the West region.
Achievement of Targets through Account Management & New Sales.
Monitoring business development & operations.
Ensuring Service delivery through team as per TAT.
Mandate Management, On-boarding & Payroll Processing.
Timely delivery for multiple projects.
Gross Margin Increase.
Adhere to internal quality process stipulations of the Organisations.
Support in all statutory compliance related matters.
Productivity of team and their performance.
Maintain team attrition to the minimum.
Commercial support in terms of billing, collections and Branch expenses.

TeamworkBusiness DevelopmentBusiness Relationship ManagementRelationship BuildingTemporary StaffingStaffing Services+2

Adecco india

Branch Manager

Dec 2011 – Jan 2015 · 3 yrs 1 mo · Mumbai

Ensuring Profitability and Cost for the Branch.
Achievement of Targets through Account Management.
Ensuring Service delivery through team as per TAT.
Mandate Management, On-boarding & Payroll Processing
Gross Margin Increase and Direct Hire Revenue
Adhere to internal quality process stipulations of the Organisations.
Support in all statutory compliance related matters.
Productivity of team and their performance.
Maintain team attrition to the minimum.
Commercial support in terms of billing, collections and Branch expenses.
Win For Youth (W4Y) and Global Satisfaction Survey (GSS)

TeamworkBusiness DevelopmentBusiness Relationship ManagementRelationship BuildingTemporary StaffingStaffing Services+2

Hdfc bank ltd

Assistant Manager

May 2008 – Dec 2011 · 3 yrs 7 mos · Kamala Mills, Lower Parel, Mumbai

Handling customer complains, providing them resolutions from concern branches and divisions of bank.
Fixing staff accountability and initiating action taken against the staff. Meeting the expectations and requirements of Internal / External customers.
Finds sound business solutions to satisfy customer needs. * Establishes and maintains effective relationships with customers.
Improvises and Streamlines processes and tasks. Work towards “zero defect” and continuous improvement of work processes within the set guidelines.
Brings up-to-date and comprehensive knowledge of the banking industry in order to resolve work issue and managing business activities of the group.
Work on reduction in attrition & closure of team member’s complaint within turnaround time.
Regularly interprets MIS and uses it to identify and implement improvement.

Teamwork

Ibm global process services

Senior Customer Service Officer

Aug 2006 – Apr 2008 · 1 yr 8 mos · Malad, Mumbai

End to End resolutions to the customer for connection to their Broadband Services.
Monitoring calls across all the contact centres and sending feedbacks to the clients. Analysis of Top Call Drivers for the process improvement.
Monitoring Calls for Bottom Quartile officers to improve their Quality.
Providing Training to the Bottom Quartile officers and sending feedback to the supervisors.
Weekly review with Operations team to analyse/understand performance and set goals.
Strategize and Plan offers which will enhance customer experience.
Coordinate with operation team and lay down procedures for process.