Rishabh Sachan

Associate Consultant

Bengaluru, Karnataka, India4 yrs experience

Key Highlights

Enhanced customer experience through data-driven strategies.
Led initiatives improving search and recommendation experiences.
Expert in analyzing and mitigating fraudulent behavior.

Stackforce AI infers this person is a Product Analyst with expertise in enhancing user experience through data-driven strategies in e-commerce.

Contact

Skills

Core Skills

Product ManagementSearch AnalyticsRisk AssessmentBusiness Analytics

Other Skills

Product AnalysisSQLProduct Data Management (PDM)Hypothesis TestingData AnalyticsKPI ReportingBusiness InsightsProject DeliverySearch Engine Optimization (SEO)DashboardingCustomer ExperienceStakeholder ManagementProduct StrategyNew Product RolloutWorking Experience

About

Passionate about enhancing customer experience through data-driven strategies. With 4 years of experience, I spearheaded initiatives to elevate Search and Recommendation experiences for customers. I am also good at analyzing and mitigating fraudulent behavior in user gameplay and referrals using strategic signals and alerts.

Experience

4 yrs

Total Experience

1 yr

Average Tenure

Current Experience

Algonomy

2 roles

Functional Consultant (Order Right)

Jan 2025 – Jul 2025 · 6 mos · Bengaluru, Karnataka, India · Hybrid

Enhanced inventory utilization and minimized out-of-stock instances for OrderRight by optimizing client onboarding, leading training, and proactively resolving supply path anomalies.
Improved forecast accuracy through trend deviation analysis across multiple retail accounts, identifying seasonality mismatches and historical data issues to guide model improvements.

Product AnalysisSQLProduct Management

Search Analyst (Ebay)

Mar 2024 – Jan 2025 · 10 mos · Bengaluru, Karnataka, India · Hybrid

Built personalization layer over token-based matching in EU search for categories with heterogeneous supply, using buyer affinities towards item attributes.
Analyzed A/B tests on seller listing flows, derived actionable insights that influenced product decisions and improved key metrics like CVR and seller satisfaction.
Resolved item aspect-title mismatches through comprehensive metadata quality analysis, correction pipeline and by adding a consistency layer in retrieval.
Drove the product lifecycle for autocomplete entry points, enabled the transition from a listing-based to a product based experience.

Product ManagementSearch Analytics

Zepto

Product Analyst

Aug 2022 – Dec 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

Owned and revamped entire search analytics, addressing ranking, relevance, and recall issues that led to a 3% CVR improvement.
Implemented features like Autocomplete, Query Correction Layer and Scoped Search for enhanced user experience.
Improved home page and category page user experience through initiatives like category trials,cross sell in browse etc.
Overlooked impact analysis for all Reccomendation widgets and built the analytics recommendation logic for each widgets that led to 5% uplift in ATC_GMV per User.
Automated pricing analytics to generate final pricing systematically that helped in recovering the sales losses due to incorrect MRP being present in the system.

Product Data Management (PDM)Hypothesis TestingProduct Management

Getmega

Business Analyst

Oct 2021 – Aug 2022 · 10 mos · Bengaluru, Karnataka, India

Helped determine whether specific system changes should be implemented based on the impact on the rake.
Set up alerting mechanism for fraudulent pattern detection to prevent similar fraudulent behaviour from happening with appropriate actioning and validated fraudulent user behaviour signals.
Owned reporting/dashboarding to identify cities with highest levels of fraud.
Minimised 1 and 2 degree referral frauds in the system by appx. Rs 50,000 by identifying specific user personas and their patterns and curbing the behaviour through various checks and alerts.

Data AnalyticsRisk Assessment

Whitehat jr

Business Analyst

Oct 2020 – May 2021 · 7 mos · India · Remote

Supported Curriculum and Teacher Success teams by introducing KPIs like Class Consumption and Teacher Chat Compliance Time which was useful in tracking Student Engagement and Teacher Conversion through dashboards built on MS
Excel and Tableau.
Analysed Campaign Level Performance by measuring click through rates and bounce rates across different channels like
Google Adwords, Facebook, TV etc.

Business AnalyticsKPI Reporting