Jyoti Omre

CEO

Gurugram, Haryana, India17 yrs 10 mos experience

Highly Stable

Key Highlights

Proven expertise in customer service and operations management.
Strong coaching and training management skills.
Extensive experience in US healthcare and process improvement.

Stackforce AI infers this person is a Customer Service and Operations Management expert in the Healthcare industry.

Contact

Skills

Core Skills

Customer ServiceOperations ManagementCoachingPresentationsAnalysisPeoplesoft

Other Skills

OperationsOnboardingTraining ManagementProcess Improvement TrainingUS HealthcareProblem SolvingService Delivery ManagementAuditingQuality ControlTime ManagementStakeholder ManagementSolution-orientedProject SupportPerformance MetricsPerformance Appraisal

Experience

17 yrs 10 mos

Total Experience

5 yrs 10 mos

Average Tenure

4 mos

Current Experience

Boston scientific

Lead - Customer Care

Dec 2025 – Present · 4 mos · Gurugram, Haryana, India

CoachingOperationsOnboardingTraining ManagementProcess Improvement TrainingUS Healthcare+49

Optum

Assistant Manager

Sep 2021 – Feb 2026 · 4 yrs 5 mos · Gurugram, Haryana, India

PresentationsCoaching

Conduent

Associate Process Consultant

Nov 2012 – Sep 2021 · 8 yrs 10 mos

PresentationsCoaching

Ibm global process services

Lead Operations

May 2008 – Oct 2012 · 4 yrs 5 mos

PeopleSoftAnalysis

Education

Bundelkhand University

Bachelor of Arts - BA

Jan 2005 – Jan 2007

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