Oct 2022 – Jan 2025 · 2 yrs 3 mos · United Kingdom · Remote

• I provide Clinical UX strategy and business development services, supporting the team in expanding its global digital health portfolio.
• We offer specialist services in research and design of healthcare and clinical applications. This includes assessments of products at the inception stage and those in active development. We conduct heuristic evaluations, accessibility audits and Clinical UX maturity assessments. We also offer specialist training in Clinical UX, digital therapeutics and Software as Medical Devices.

Jan 2022 – Present · 4 yrs 4 mos

• I lead the international, volunteer led community, a safe haven for practising and aspiring, Black UX professionals to be vulnerable and supported by like minded people.
• We offer mentorship, education and above all, community.
• Our group does not focus on any one UX discipline, as UX is goes far beyond the research and design of graphical user interfaces.

Oct 2021 – Present · 4 yrs 7 mos

• I work as a Clinical UX Strategist, helping clients build effective clinician and patient facing products and services that improve health outcomes. I create, manage and nurture Clinical UX teams whilst installing and raising the UX maturity of healthcare organisations.
• My additional services include UX mentorships and coaching, career coaching, speaking and hosting at events, and training the next generation of Clinical UX professionals.

Oct 2021 – Jan 2025 · 3 yrs 3 mos

Oct 2020 – Present · 5 yrs 7 mos

• I lead the teaching and academic development of students at the Clinical UX Academy. Students are from around the world, and diverse professions, but all united in their desire to learn UX.
• The role involves creating lesson plans and teaching material, delivering lessons, providing constructive feedback and career coaching.

Oct 2019 – Oct 2021 · 2 yrs · Ingelheim, German

• As a UX Designer at BI X, my primary responsibility is to drive user experience architecture and design from end-to-end, including research, wireframes, prototypes, and usability testing. I am also co-responsible with other members of the development team for fully functional code supporting compelling interactive experiences. Additionally, I support with ongoing training and development of UX design principles within the organisation

Mar 2019 – May 2019 · 2 mos

• I give lectures on the topics of Healthcare and Clinical UX aimed at medical and biomedical students.

Oct 2018 – Mar 2019 · 5 mos · London Area, United Kingdom

• I provide Healthcare and Clinical UX leadership, design strategy and line manage a talented Junior UI Designer at the award winning Ampersand Health. My work involves research and design for both clinician and patient facing products, as well as the brand's website. Additionally I lead on behaviour change research, exploring ways digital health solutions can improve the efficiency of clinicians and the health outcomes of patients

Dec 2017 – Oct 2018 · 10 mos · London Area, United Kingdom

• I teach User Experience theory and skills to students at Red Academy, with a special interest in business strategy, product development, visual design, user research, presentation skills and healthcare UX. I also have responsibility over critically assessing both day and evening class students, and assist with developing the UX curriculum.

Dec 2017 – Aug 2018 · 8 mos · London Area, United Kingdom

• Working remotely to provide clinical and senior UX leadership input as well create high fidelity prototypes of software created at Life Healthcare to be used across South Africa. I am also involved in task flow analysis and future proofing software solutions.

Dec 2017 – Feb 2018 · 2 mos · London, United Kingdom

• Provide freelance specialist UX services in user research and UI design for Findoc, using my clinical experience and knowledge.

Feb 2017 – Sep 2017 · 7 mos · London Area, United Kingdom

• Created low and high fidelity prototypes and simulations of the multi-million euro enterprise software being built in house at the European Patent Office (EPO. Specifically the software is to digitise the interal patent application processing tasks by staff at the EPO and external users of the EPO's services.
• I also led training in Axure for staff.

May 2016 – Aug 2016 · 3 mos · London Area, United Kingdom

• I am the dedicated UX Designer at Concentra, primarily working on their flagship SaaS solution OrgVue, but provide UX guidance and services for the organisation on the whole.

Mar 2016 – Oct 2019 · 3 yrs 7 mos

• I provided Clinical UX input on the design and development of Deo Whistler digital solutions, including working with the wider team on user research.

Jan 2016 – Jun 2016 · 5 mos

• Provided clinically focused UX design advice, aided with the ideation of app features, as well as created wireframes and visual design for the app.

Sep 2015 – Apr 2016 · 7 mos · London Bridge

• I support the Technology and Clinical Informatics team bringing my clinical knowledge and user centred design skills, providing UX input on app development and data visualisation. I also lead on a project to evaluate healthcare technology aimed at the older adult population.

Jul 2015 – May 2016 · 10 mos

• I help to represent the voice of non-clinical staff, particularly IT staff at Guy's & St Thomas' (GSTT). My knowledge of the healthcare sector and current IT development at GSTT allows me to better hold the Board of Directors accountable for their past, present and future actions so they may better serve our patients.

Sep 2014 – Sep 2015 · 1 yr

• Using my medical knowledge and experience as a doctor, I make upgrades and changes to existing IT systems for the front line staff and ultimate benefit for patients. This role involves a variety of soft and core user experience skills, including user research, usability testing and prototyping. I work in an Agile environment which permits user centred, iterative working.
• Most of my time is working on the eNoting, the paperless solution built in house at GSTT using K2 as the platform. I work on gathering requirements, creating user stories and acceptance criteria and building prototypes using Axure RP.

Jun 2015 – Apr 2018 · 2 yrs 10 mos · London Area, United Kingdom

• Provide specialist UX services including user research, UI Design and usability testing.

Sep 2014 – Present · 11 yrs 8 mos

• Dr-Hyphen is a clinician led Clinical UX, Digital Health and Design consultancy.
• As Director and Clinical UX Specialist, I run the day to day activities of the business. I provide senior clinical UX strategy, management and practical services where I conduct user research, and create iterative prototypes of websites, software and mobile apps.
• Additionally, I am an international speaker and workshop facilitator on the topic of healthcare UX for newcomers and seniors in healthcare and UX.
• I also build Wordpress websites and provide brand design services where I look at a brand holistically and the ecosystem it lives in as a means to create a representative and distinct brandmark, wordmark and set of brand guidelines.

Aug 2013 – Aug 2014 · 1 yr · York, England, United Kingdom

• General Practice, Acute Medicine, Obs & Gynae

Aug 2012 – Aug 2013 · 1 yr

• F1 in Infectious Diseases, Renal Medicine, Vascular Surgery

Aug 2011 – Aug 2012 · 1 yr

• Paediatrics, Colo-rectal Surgery, Elderly Medicine

Jun 2009 – Jun 2024 · 15 yrs

• To oversee the running of all creative art and youth crime prevention workshops and lessons, and other events associated with the organisations aims and objects.
• To coordinate volunteers and new members of staff.
• Ensure the aims and objectives of the company are strived towards by every action taken by all staff, both employed and voluntary.

Jun 2009 – Jun 2024 · 15 yrs

• Manager of all musical endeavours undertaken by Say It Loud and its related groups