Donna Marie Flores

Associate Partner

Manila, National Capital Region, Philippines17 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leadership in cross-functional team management.
Expertise in business strategy and operational streamlining.
Strong background in client relations and contract negotiation.

Stackforce AI infers this person is a strategic leader in business consultancy and operations management.

Contact

Skills

Core Skills

Contract NegotiationTeam LeadershipBusiness StrategyProject ManagementCustomer Relationship Management (crm)

Other Skills

Vendor RelationsClient RelationsFinancial OversightCross-functional Team LeadershipOperational StreamliningAdministrationProblem SolvingOrganizational StreamliningBusiness Process ImprovementLeadership DevelopmentTeam ManagementSales OperationsVendor PartnershipsTravel ManagementEmail Management

Experience

17 yrs

Total Experience

3 yrs 4 mos

Average Tenure

5 yrs 11 mos

Current Experience

Confidential

Consultant and Director

Jun 2020 – Present · 5 yrs 11 mos · New York, United States · Remote

Currently holding Director positions for both offshore holding company and India operating subsidiary

Contract NegotiationTeam LeadershipVendor RelationsClient RelationsFinancial OversightCross-functional Team Leadership+2

Lyric global business consultancy services

Executive Director

Aug 2018 – Present · 7 yrs 9 mos · Marikina, National Capital Region, Philippines · On-site

Business StrategyProject ManagementProblem SolvingCustomer Relationship Management (CRM)Organizational StreamliningBusiness Process Improvement+3

Jayride

Client Fulfillment Advisor

Oct 2015 – Jun 2020 · 4 yrs 8 mos · Sydney, New South Wales, Australia

Team ManagementTeam LeadershipCustomer Relationship Management (CRM)Sales Operations

Upwork

Independent Business Management Consultant

Nov 2014 – Jul 2020 · 5 yrs 8 mos

Orbitz

Senior Travel Operations Executive

Feb 2011 – Sep 2014 · 3 yrs 7 mos · First District NCR, National Capital Region, Philippines · On-site

Team LeadershipCustomer Relationship Management (CRM)

Expedia group

Lead Travel Advisor and Team Mentor

Feb 2009 – Feb 2011 · 2 yrs · Sykes Philippines · On-site

Team LeadershipCustomer Relationship Management (CRM)Vendor Partnerships

Ibm

Customer Engagement and Relations Manager

Apr 2008 – Feb 2009 · 10 mos · Makati, National Capital Region, Philippines · On-site

Education

San Beda College

Bachelor of Laws

Jan 2007 – Jan 2008

University of Northern Philippines

Bachelor of Arts - BA — Political Science

Jan 2003 – Jan 2007

Saint Paul College

Secondary

Jun 1998 – Mar 2002

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