Anil Handa

CEO

India27 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Head of Global Telecom with extensive leadership experience.
  • Proven track record in call center solutioning and implementation.
  • Expertise in team management and telecommunications strategy.
Stackforce AI infers this person is a Telecommunications expert with strong leadership in call center solutions.

Contact

LinkedIn

Skills

Core Skills

TelecommunicationsTeam Management

Other Skills

Transition ManagementBPOCall CentersIncident ManagementITILAvayaIT Infrastructure ManagementITIL v3 Foundations CertifiedSolution ArchitectureIT StrategyContact CentersPre-salesTeam LeadershipVendor ManagementSla

Experience

27 yrs 5 mos
Total Experience
6 yrs 10 mos
Average Tenure
12 yrs 3 mos
Current Experience

Concentrix

Global Telephony leader

Feb 2014 – Present · 12 yrs 3 mos · Gurugram, Haryana, India

Team ManagementTelecommunicationsTransition ManagementBPOCall CentersIncident Management+13

Ibm global business process services

Deputy General Manager Telephony

Aug 2004 – Jan 2014 · 9 yrs 5 mos · NCR - National Capital Region, India

Avaya globalconnect

Project Engineer

Sep 2000 – Aug 2004 · 3 yrs 11 mos

  • Handled various projects in call center solutioning and implementation.

Bpl telecom

Service Engineer

Nov 1998 – Sep 2000 · 1 yr 10 mos

  • Handled EPABX servicing at component level.

Education

Delhi University

Bachelor's Degree in Computer Science — Computer Science

Jan 1995 – Jan 1998

Indira Gandhi National Open University

Masters in Computer Application — MCA Computer Science

Jan 1998 – Jan 2001

Kendriya Vidyalaya

SSC

Jan 1994 – Jan 1995

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