Deepika Sindel

Operations Associate

Noida, Uttar Pradesh, India18 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing customer service operations.
  • Strong leadership skills in team management.
  • Expertise in business process outsourcing.
Stackforce AI infers this person is a Customer Service Operations Manager with expertise in BPO.

Contact

LinkedIn

Skills

Core Skills

ManagementCustomer Service

Other Skills

Team ManagementTeam BuildingTeam LeadershipLeadershipBusiness Process Outsourcing (BPO)Performance ManagementTrainingEmployee EngagementOutsourcing

Experience

18 yrs
Total Experience
3 yrs 7 mos
Average Tenure
7 yrs 3 mos
Current Experience

Cognizant

Operations Manager

Jan 2019 – Present · 7 yrs 3 mos · Gurgaon, Haryana, India

ManagementTeam ManagementCustomer ServiceTeam BuildingTeam LeadershipLeadership+5

Airbnb

Team Lead

Apr 2017 – Jul 2018 · 1 yr 3 mos · Gurgaon, Haryana, India

American express

2 roles

Manager Operations

Promoted

Nov 2014 – Nov 2016 · 2 yrs

Premier customer servise professional

Sep 2010 – Oct 2014 · 4 yrs 1 mo

Wns global services

Senior Associate

Oct 2009 – Sep 2010 · 11 mos · Gurgaon, India

  • Travel Specialist

Fidelity investments

Associate

Aug 2006 – Jan 2009 · 2 yrs 5 mos · Bangalore

  • Ops Trainer and assiciate

Education

Kota University, Kota

Bachelor of Arts (B.A.) — English Language and Literature/Letters

Jan 2003 – Jan 2006

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