Feb 2021 – Aug 2022 · 1 yr 6 mos · Delhi, India

• Managed a Team of 12 Staff members(SM's & RM's) within the claims handling department to ensure the provision of excellent customer client handling, and client servicing, ensure a stringent TAT. reporting directly too the Business head to share the New Development in the market.
• 1.To Ensure correct interpretation and execution of assigned instructions among the team member.
• 2.Analysing sales figures, forecasting future sales volumes, and constructing subsequent reports on performance to use as a benchmark.
• 3.Assisted Senior Management with agreement and documentation procedures for new and existing client for a better Client experience.

Feb 2020 – Jan 2021 · 11 mos · New Delhi, Delhi, India

• 1.Oversee and create in-house food & beverage (for local marketing) and collateral pieces, all hospitality photography and video shoots. Arranging Campaign "Tripoto recommend" for Visibility.
• 2.Maintain property extensive photography library.-Execute day-to-day social media strategies for hospitality & Arrange shot-lists/schedules, property access, talent, etc.
• 3.Send weekly marketing recap report to stakeholders & Manager. The reports outline the top-line tracking analytics/campaign performance by property and general state of the business
• 4.Handle all SEO, SEM, email blast, and online display banner efforts with assistance from digital experts for updating site copy/photographs and loading lodging packages.

Mar 2019 – Feb 2020 · 11 mos

• Working closely with the City Head of the region and monitoring all activities(Like P&L, UTIL and Marketing) in vicinity.
• Acquiring more than 120 + platforms within a span of 9 months (7 of them being exclusive - sourced from Competition Platforms)
• Actively contributing towards increasing number of orders (20% growth given to territory)
• Providing Merchant Contribution in All Marketing and Discounting Strategies across the region
• Contributing towards Ad Sales and generating revenue of 3.76 lakhs(75% Contributor)

Jun 2018 – Feb 2019 · 8 mos

• Part of launch and expansion team.
• Spearheaded launch of online ordering business in Panaji,Vasco,Mapusa,Calangute,Baga,Colva Benaulim, Verna & Vagator.
• Managed Sales & Logistics Team in the cities and launched the business in 14 Days.
• Mentoring Other Sales Managers and Sharing best practices to have smoother launches.
• Being a Part of Goa City Online Ordering Sales Team, I have been involved in B2B sales , Client Servicing & Account Management , sharing the responsibility of growing business opportunities and providing top notch customer experience. I was awarded the best Sales Manager award for Maharashtra and Goa Node in April'19.

Jan 2017 – May 2018 · 1 yr 4 mos · New Delhi, Delhi, India

Apr 2015 – May 2018 · 3 yrs 1 mo · New Delhi Area, India