Devesh Kumar

Operations Associate

India11 yrs 6 mos experience

Key Highlights

Expert in MICE and corporate event management.
Proven track record in client onboarding and software implementation.
Strong background in customer success and retention strategies.

Stackforce AI infers this person is a seasoned professional in Event Management and Customer Success within the MICE industry.

Contact

Skills

Core Skills

Event ManagementMiceCustomer SuccessSoftware Implementation

Other Skills

Business TravelCorporate EventsEvent ProductionLogistics ManagementSoftware as a Service (SaaS)Client OnboardingEvent PlanningProduct AdoptionRetention ManagementProject ManagementCustomer Experience ManagementData PrivacyGDPRHotel BookingCustomer Retention

Experience

11 yrs 6 mos

Total Experience

1 yr 9 mos

Average Tenure

11 mos

Current Experience

Excursions & symposiums

General Manager - Operations & Strategy

Jun 2025 – Present · 11 mos

Business TravelEvent ManagementMICECorporate EventsEvent ProductionLogistics Management

Birdeye

Lead implementation specialist

Dec 2022 – May 2025 · 2 yrs 5 mos · Gurugram, Haryana, India · Hybrid

Customer SuccessSoftware as a Service (SaaS)Software ImplementationClient Onboarding

Great learning

Program Manager

May 2022 – Nov 2022 · 6 mos · Gurugram, Haryana, India · On-site

Airbnb

Regulatory Affairs Specialist

Feb 2020 – Apr 2022 · 2 yrs 2 mos · Gurugram, Haryana, India

Cvent

Client Services

Apr 2018 – Dec 2018 · 8 mos · Gurgaon, Haryana, India

American express

Client Services

Jan 2017 – Apr 2018 · 1 yr 3 mos · Gurgaon, Haryana, India

Maxxfunholidays.pvt.ltd.

Business Development Executive

Jan 2013 – Aug 2016 · 3 yrs 7 mos · New Delhi Area, India

Education

Delhi University

B.com

Jan 2015 – Present

Indraprastha world school

Business/Commerce — General

Jan 2012 – Present

Stackforce found 100+ more professionals with Event Management & Mice

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