Sakshi Raysoni

Operations Associate

Bengaluru, Karnataka, India5 yrs 2 mos experience
Highly Stable

Key Highlights

  • 5 years of HR Operations experience at Walmart
  • Expert in HR case management and workflow coordination
  • Skilled in using Workday and ServiceNow for HR processes
Stackforce AI infers this person is a Human Resources Operations specialist with strong expertise in case management and process improvement.

Contact

Skills

Core Skills

Hr OperationsCase Management

Other Skills

CommunicationHuman Resources (HR)ServiceNowWorkdayHR Information ManagementCompliance AuditingPerformance ReportingCross-functional CollaborationsBusiness Process ImprovementCompensation ManagementHR ReportingTraining CoordinationLeave ManagementContinuous MonitoringOnboarding

About

HR Operations professional with 5 years of experience in People Services and HR shared services at Walmart. I have hands-on experience in HR case management, employee data management, and workflow coordination, ensuring timely resolution of employee requests while maintaining SLA standards. In my role as a Senior Analyst and Workflow Coordinator, I supported HR operations by managing cases through ServiceNow, maintaining employee information in Workday, and assisting with processes such as onboarding support, background verification updates, compensation and allowance queries, and employee record maintenance. I also collaborated closely with managers and team members to monitor workflow, track case progress, generate reports, and ensure smooth day-to-day operations. Additionally, I supported refresher trainings and learning activities to help team members better understand processes and improve productivity. I’m currently looking to leverage my experience in HR Operations, People Services, and HR shared services in a role where I can contribute to efficient HR processes and deliver a positive employee experience.

Experience

5 yrs 2 mos
Total Experience
5 yrs 2 mos
Average Tenure
--
Current Experience

Walmart global tech india

Senior Analyst

Jun 2020Aug 2025 · 5 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

CommunicationHuman Resources (HR)HR OperationsCase Management

Walmart

Customer Service Analyst

Jun 2020Aug 2025 · 5 yrs 2 mos

  • Managed high-volume HR cases via ServiceNow ensuring SLA compliance.
  • Acted as Workflow Coordinator (WFC) managing allocation and communication.
  • Monitored open, aging, and pending cases ensuring timely closure.
  • Maintained employee records in Workday (ID, visa, leave).
  • Supported onboarding and background verification updates.
  • Handled compensation and allowance queries with calculations.
  • Generated reports tracking productivity and SLA performance.
  • Analyzed trends to identify issues and improve processes.
  • Collaborated with cross-functional HR teams for resolutions.
  • Supported audit/compliance ensuring data accuracy.
  • Trained junior team members and provided process guidance.
ServiceNowWorkdayHR Information ManagementCompliance AuditingPerformance ReportingCross-functional Collaborations+20

Four seasons hotels and resorts

Finance Accounting Intern

May 2019Jul 2019 · 2 mos · Bengaluru, Karnataka, India · On-site

  • Worked as a Cashier in the Finance Department
  • And also HR team related to Trainings and ideas
Communication

Dinesh associates

Accountant Data Entry

Feb 2018Feb 2019 · 1 yr · Bengaluru, Karnataka, India · On-site

  • Worked as an accountant-Data Entry
  • Trained Junior interns
Tally ERP

Education

St Joseph's College

Bachelor of Commerce

JAIN COLLEGE OF ENGINEERING

PU

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