Jan 2024 – Apr 2024 · 3 mos · Gurugram, Haryana, India · On-site

• Focused on the human side of the business by analyzing employee lifecycle data. I specialized in "Exit Intelligence"—turning feedback from departing staff into a strategic roadmap for reducing turnover and improving organizational health.
• Conducted 600+ feedback interviews, achieving a 90% conversion rate. I captured raw, qualitative data (verbatims) to understand the "why" behind attrition—much like a PM conducts discovery to fix product churn.
• Built a custom framework to categorize qualitative feedback into actionable insights. This moved the team from "guessing" why people left to having a data-backed strategy for increasing retention.
• Personally managed the retention of key talent during their notice periods. By using targeted persuasion and conflict-resolution strategies, I maintained a 100% success rate in keeping critical performers on board.
• Partnered closely with the Whistleblowing and Legal teams to investigate and report internal risks, ensuring the organization stayed protected against malicious activities.

Jul 2023 – Sep 2023 · 2 mos · Gurugram, Haryana, India · On-site

• Managed day-to-day operations and asset quality within a high-velocity Blinkit Dark Store.
• Co-led a 40-member team to keep the warehouse running smoothly. I focused on optimizing workflows to handle order surges and ensure the store met daily fulfilment targets.
• Owned the Security, Loss, and Prevention (SLP) protocols. I identified operational bottlenecks and implemented "surprise checks" that cut down on service errors and reduced inventory shrinkage.
• Orchestrated full-scale inventory audits and best practices. My goal was 100% stock accuracy to prevent "out-of-stock" cancellations and maintain supply chain resilience.
• Acted as the primary point of contact between store staff and delivery partners. I mediated on-ground conflicts to ensure seamless last-mile execution and a collaborative work culture.
• Translated daily operational metrics into clear reports for senior management. I focused on surfacing the "on-the-ground" data needed for strategic planning and process pivots.

Apr 2020 – Mar 2021 · 11 mos · New Delhi, Delhi, India

• Served as the Secretary of Dynamix Computer Clan

Apr 2019 – Mar 2020 · 11 mos · New Delhi, Delhi, India · Remote

• Worked as a School Student Reporter for Times of India (News Paper in Education)

Mar 2019 – Mar 2020 · 1 yr · New Delhi, Delhi, India · On-site

• Worked as a School Student Journalist with Fairgaze

Sep 2018 – Mar 2021 · 2 yrs 6 mos · New Delhi, Delhi, India · On-site

• Participated as an active member of the Atal Tinkering Lab set up under the Atal Innovation Mission