Oct 2023 – Present · 2 yrs 7 mos · On-site

• > Established the local corporate structure facilitating seamless operations
• > Crafted a comprehensive strategy for business growth
• > Developing high-performance teams
• > Worked extensively with banks, BB players, PSO/PSPs and regulators for the launch of an all inclusive online payment gateway
• > Volumes growing MOM to 1.8bn for Pay in & 1.5bn for Payouts (disbursements)
• > Strategizing Raast payments acceptance (QR and RTP)
• > SoftPOS solutioning & launch
• > Growing footprint in GCC
• > Establishing key partnerships with system enablers through innovative use cases and relationships
• > Cracked deals with schemes for discount campaigns

Jun 2022 – Oct 2023 · 1 yr 4 mos · On-site

• ☆ 88% MOM growth in GMV
• ☆ achieved 350mn GMV per month
• ☆ ensured less than 2% churn
• ☆ brought leading partners onboard

Mar 2021 – Jun 2022 · 1 yr 3 mos

• Grew revenues by 40%
• Grew social media presence by 450% creating a strong brand equity
• Launched new markets (KSA, UAE, Bahrain and EUROPE )
• Introduced new to market products including "no code" chatbot builder & industry first native chat commerce solution
• Recruiting high value contributors

Nov 2019 – Mar 2021 · 1 yr 4 mos · karachi

• Assisted clients with a critical part of their digital transformation i.e. digital communication: ​overcome the complexity of consumer communications, enhance their customers’ experience and ultimately, grow the business.
• Assisting clients transform and disrupt customer experience in Finance & Banking, ride-hailing, retail, healthcare, logistics and food delivery verticals through omni-channels.
• Digital communication channels like WhatsApp Business, FB messenger, LIVE chat, A2P SMS, Email, rocbocalling and IVR platforms connected via SaaS solutions (chatbots, digital contact center and customer engagement solution).

Jun 2019 – Jul 2019 · 1 mo

Apr 2017 – Nov 2019 · 2 yrs 7 mos

• National winner of "master blaster sales campaign for the year 2018"

Mar 2016 – Jul 2016 · 4 mos · Karachi

• Key Achievements:
•  Achieved PKR 250k new revenue in the first month.
•  Semi-annual target was completed in 1st quarter.
•  Designed weekly report of market intelligence impacting business.
•  Onboarded 7 new clients through B2B selling resulting in revenue worth PKR 2 million per month

Jan 2016 – Jan 2017 · 1 yr

• Overall responsibility of customer acquisition and business development.

Jan 2013 – Jan 2016 · 3 yrs

• Key Achievements:
•  187% growth achieved in devices sales
•  GSM sales enhanced by 20% YOY
•  Ensured churn at 5% well within the budget
•  Retained all corporate customers
•  Ensured 100% revenue collections

Jan 2012 – Jan 2013 · 1 yr

• Key Achievements:
• Successfully implemented Easypaisa Mobile Account Registration System at Direct Sales
• Designed sales campaigns for direct sales and corporate sales channels and ensured extraordinary returns of 30% over and above campaign target
• Complete ownership from idea to execution of “key account management” model and final prsentation to CXX.

Jan 2009 – Jan 2012 · 3 yrs

• Key Achievements:
•  Competition winner: Area Sales manager of the quarter, twice national competition winner
•  Designed and implemented post-paid on call channel resulting in 20% increase in monthly sales.
•  Developed regional reporting mechanism for financial reporting and daily sales.

Jan 2007 – Jan 2009 · 2 yrs

•  Managed to recover 85% of collections from bad debts.
• Supervised the credit and collections function within Sind and Baluchistan regions.
•  Daily monitoring and reporting to prevent, detect and disrupt fraud.
•  Analyzing financial statements and other proxies to assess credit worthiness of the customers.
•  Have worked on CRM systems.

Jan 2003 – Jan 2004 · 1 yr · Karachi