Kristina Kovacs

Operations Associate

New York City17 yrs 9 mos experience
Highly Stable

Key Highlights

  • Experienced in managing customer relationships and service delivery.
  • Proficient in problem-solving and resource management.
  • Strong background in project management and continuous improvement.
Stackforce AI infers this person is a skilled Engagement Manager in the SaaS industry with a focus on customer relationship management.

Contact

Skills

Core Skills

Project ManagementCustomer Relationship Management (crm)Problem SolvingContinuous Improvement

Other Skills

Internal EventsWork AllocationStaffing ProcessesNegotiationKey Performance IndicatorsEvent PlanningStartupsVendor ManagementOrganization SkillsPerformance MetricsService DeliveryConflict ResolutionCommunicationResource ManagementProfessional Services

Experience

17 yrs 9 mos
Total Experience
7 yrs 6 mos
Average Tenure
2 yrs 8 mos
Current Experience

Kong inc.

Engagement Manager

Sep 2023Present · 2 yrs 8 mos · Remote

Internal EventsWork AllocationStaffing ProcessesNegotiationKey Performance IndicatorsEvent Planning+16

Confluent

2 roles

Professional Services Resource Manager

Jan 2021Feb 2023 · 2 yrs 1 mo

Problem SolvingStartups

Services & Operations Coordinator

May 2018Sep 2021 · 3 yrs 4 mos

Problem SolvingStartups

Deutsche bank

HR Operations Analyst

Dec 2007Apr 2018 · 10 yrs 4 mos · New York, New York

Internal EventsContinuous Improvement

Education

Mercer County Community College

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