Mar 2020 – Sep 2022 · 2 yrs 6 mos · Philadelphia, Pennsylvania, United States

• Trusted member of People Leadership team, reporting to CPO for a $2.7B 4,500-employee company responsible for leading the Learning & Organization Development and Inclusion functions. Partnered with executive team to transition org through IPO and COVID-19 pandemic. Optimized culture for remote-first and hybrid work environment. Devised strategy, framework and programs to build employee and leadership capability at all levels of the organization. Enabled a culture of learning and inclusion at Toast through design, delivery and evaluation of onboarding, and skill development programs, coaching and eLearning channels. Designed competency models, career paths, talent reviews, promotion process and succession planning. Developed and facilitated learning models for managers, employees, and alumni. Collaborated with people business partners to deliver solutions for complex employee relations and performance challenges. Developed and managed change strategies and organization effectiveness initiatives. Managed vendors, learning platforms and global budget.

Apr 2018 – Mar 2020 · 1 yr 11 mos · Greater New York City Area

• Senior leadership team member reporting to Managing Director / Chief People Officer of HR for $145M company with 3,100-Employees. Led Talent and Organizational Development team in delivering global talent initiatives, including executive development, talent assessment, onboarding, high potential development, employee engagement, and enterprisewide employee and manager training and tools. Drove design and execution of firmwide talent management strategy. Delivered sustainable learning and development, performance management processes, succession planning, and executive coaching solutions. Partnered across HR team to advance recruiting, change management, compliance, and HR Analytics.

Aug 2017 – Apr 2018 · 8 mos · New York City Metropolitan Area

• First HR Leader for newsroom, reporting to CPO and Editor-in-Chief of Newsroom, overseeing all aspects of HR, inclusion, and talent development. Partnered with the Masthead and NYT leaders to anticipate needs and proactively recommend solutions to drive performance, increase manager and leader capability, advance the culture, and mitigate risk. Developed and managed strategies to accelerate the transformation to a digital first platform and identify and retain key talent. Leveraged HR metrics and analytics for improved decision making, and helped launch HR systems and tools for better tracking and insights. Partnered closely with Legal, Compliance and Union leaders to help manage and resolve disputes, performance issues, and disciplinary actions. Launched new HRIS and LMS. Managed ER related to #MeToo movement. $709M; 4,320 Employees.

Aug 2016 – Aug 2017 · 1 yr

• Established and led strategy develop manager and leadership skills globally, accelerating company’s growth to $2.2B, 22,500 Employees. Partnered with leaders in all regions to assess, plan, develop, and measure programs for new and existing managers. Engaged with engineering, technical, and sales learning teams to ensure program and content alignment. Tracked progress and growth, including forecasting. Designed and scaled programs and tools, using ILT, OLT, coaching, and real-time resources. Facilitated programs and customized learning and off-sites. Managed communications and online tools.

Jun 2014 – Aug 2016 · 2 yrs 2 mos

• Led team responsible for designing, delivering and measuring programs, content, and tools focused on career, manager, and leadership development. Partnered with HR and business leaders companywide to deliver comprehensive learning strategy and development programs for current and emerging leaders across Facebook. Designed initiatives and programs to support culture, onboarding and employee engagement initiatives. Designed customized learning, coaching, and team effectiveness solutions, analytics and metrics. Engaged with Engineering, Technical and Sales learning teams to ensure program and content congruence Developed relationships with new and existing vendors.

Nov 2013 – May 2014 · 6 mos

• Promoted into this expanded role leading a larger team. Partnered with executive, business, HR leaders, and stakeholders to build individual and organizational capability to implement global inclusion strategies. Designed and delivered global learning and development programs, toolkits, and resources to build core leadership skills and increase employee engagement and performance across engineering and sales teams. Crafted ILT, OLT, virtual, e-learning, and self-directed solutions. Measured and analyzed progress of all programs. Directed 40 employee resource and network groups $86B; 130,000 Employees.

Apr 2010 – Nov 2013 · 3 yrs 7 mos

• Led learning and development function and team responsible for internal and external outreach initiatives. Managed design and delivery of global Outreach, D&I and L&D programs. Partnered with members of talent management, high potential / bench, and SMSG readiness teams to ensure content alignment and integration of key processes, development models, course communication, and administration. Leveraged efforts of 40 employee resource groups and signature programs, like Digigirlz.

Aug 2006 – Apr 2010 · 3 yrs 8 mos

• Directed strategy, design, and implementation of Global Human Resources Leadership Development Early in Career Program targeting high-potential HR talent from top universities. Partnered with senior HR leaders, managers, and staffing organization to develop core program objectives for recruiting, onboarding, training, placing, and retaining early in career HR talent. Coached and developed program participants and manager. Consulted with targeted universities to influence curricula to develop future HR talent. Ensured program components and outcomes proved consistent with overall company and HR talent strategy.

Jan 2006 – Aug 2006 · 7 mos

• Developed and managed staffing communications plan globally, including communication tools and processes, newsletter, crisis communications, website content, and project communications. Worked with staffing and HR leadership to develop messaging, internal branding, and global staffing functions and meetings. Composed and edited communications and designed layouts for various projects. Managed, designed, and delivered new recruiter training program and learning tools for all newly hired staffing professionals. Partnered with HR teams to ensure integrated messages and delivery process.

Mar 2005 – Apr 2006 · 1 yr 1 mo · Valley Forge, PA

• Tapped as head of U.S. HR team for Insulation Group, including G&A functions and five manufacturing plants. Managed all aspects of HR and ER. Designed communication strategy to improve visibility to division goals and priorities. Developed performance management system, including goal setting process, metrics, rating criteria, compensation / rewards, and communication plan. Introduced talent acquisition process, resulting in fully staffed organization for first time in three years within first two months of implementation. Designed and launched learning and development solutions for executive team, sales managers, and high-potential talent.

Jul 2002 – Mar 2005 · 2 yrs 8 mos · Allentown, PA

• Oversaw global HR and OD for sales and client services for $2 billion multi-national, high-tech company with 5,100 employees. (Agere Systems prior to acquisitions). Led efforts of matrixed HR management team and business groups based in U.S., APAC, and EMEA. Partnered with business leaders and HR teams to transition post-spin organization. Established organization structures, corporate identity, policies, and practices and performance management strategy. Developed and ran high-potential leadership programs. Introduced core competencies and leadership attributes aligned with company talent and business values. Maintained and managed employee relations and works councils.

Jan 2002 – Jan 2006 · 4 yrs · US

• LEWIS GROUP CONSULTING, Huntsville, Alabama; Lansdale, Pennsylvania; and Seattle, Washington, Executive HR Management Consultant and Entrepreneur, 2002-2006. Partnered with organizations to improve organizational and HR effectiveness. Designed and facilitated Leadership and HR effectiveness program. Managed recruitment projects for executive and hard-to-fill roles. Directed marketing / communications projects and media functions for local agencies.

Nov 2000 – Dec 2001 · 1 yr 1 mo · Colmar, PA

• Managed regional HR team in Northeast U.S., overseeing all aspects of HR and employee relations. $200M; 1,000 Employees. Managed employee and leadership development companywide. Developed tools and process for pre-employment testing for manufacturing division. Created competency-based skill assessments, performance management tools, and training programs for engineering, finance, and manufacturing divisions. Designed and delivered needs-based curriculum of leadership, professional development, and safety workshops and corresponding certifications companywide. Coached and developed leaders, teams, and employees companywide.

Dec 1998 – Nov 2000 · 1 yr 11 mos · Atlantic City, NJ

• Managed three departments responsible for employee development, performance management, communication, benefits, employee and labor relations, and customer satisfaction. Transitioned culture through post-acquisition environment after Harrah’s Entertainment purchased Showboat in June 1998. Managed property-wide employee performance and service delivery initiatives, including reward, recognition, and motivation programs; communication vehicles; formal feedback systems; and training programs. Developed and delivered union avoidance, new supervisor, ESL, safety, leadership, upward mobility, customer service, and personal development workshops. $324M Hotel/Casino; 3400 Employees.

Jan 1996 – Dec 1998 · 2 yrs 11 mos · Philadelphia, PA

• Established and led corporate diversity initiative from concept to fruition for global organization (44 countries and 4,100 employees) reporting to President/CEO. Defined strategy, objectives, policies, training, and recruiting and hiring sources. Built community relationships. Defined MWBE purchasing program. Developed global team for local peer implementation. Fostered diversity training strategy, tools, materials, and overall program.

Sep 1995 – Jan 1996 · 4 mos · Philadelphia, PA

• Directed strategies to promote global corporate culture and employment brand. Developed and facilitated new employee orientation workshop, mentoring programs, and multiple skills workshops and materials. Crafted employee satisfaction survey and metrics. Participated in marketing and media events, corporate videos, and public speaking engagements. Led employee engagement initiatives. Oversaw ER and related HR issues.

Mar 1994 – Sep 1995 · 1 yr 6 mos · Philadelphia, PA

• Managed media relations, advertising, promotions, client and employee communications, trade shows, sports marketing, and public relations projects. Coordinated production of corporate videos, executive speaking engagements, and media coaching. Participated in marketing / media events, corporate videos, and public speaking engagements. Targeted and managed HR and Training media. Coached executives, leaders, and employees for speaking events and media.

Jan 1990 – Apr 1994 · 4 yrs 3 mos · Philadelphia, PA

• Directed marketing and public relations efforts for Learning Frontiers special programming. Consulted internally and externally to determine best learning strategies. Designed collateral materials and client newsletter. Planned and hosted client events. Developed and facilitated client and employee workshops, team building activities, and new employee orientation events. Produced graphic and text layout of handouts and presentation materials. Managed matriculation process and systems.