Tracy Chow

Operations Associate

Seattle, Washington, United States10 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing high-volume hiring processes.
  • Proven track record in event planning and community engagement.
  • Skilled in developing training programs for interviewers.
Stackforce AI infers this person is a Marketing and Talent Management professional with expertise in HR Tech and Community Engagement.

Contact

Skills

Core Skills

Project ManagementOperations ManagementTalent ManagementProgram ManagementTalent AcquisitionCustomer MarketingMarketing Management

Other Skills

Event PlanningCustomer ServiceHiring PracticesData AnalysisProcess ImprovementTraining DevelopmentRecruiting CoordinationSchedulingEvent CoordinationCommunity EngagementWebinar ManagementSocial Media ManagementSocial Media MarketingContent CreationBlogging

Experience

10 yrs 5 mos
Total Experience
1 yr 6 mos
Average Tenure
2 yrs 10 mos
Current Experience

Union.ai

Executive Operations, PM

Jul 2023Present · 2 yrs 10 mos · Bellevue, Washington, United States

  • Executive Assistant to the CEO, auxiliary support to all leadership.
  • Employee experience
  • Office Manager
  • Planning internal offsites, hybrid, remote and in person events
Project ManagementEvent PlanningCustomer ServiceOperations Management

Lyft

3 roles

Program Manager, Talent

Promoted

May 2020Nov 2022 · 2 yrs 6 mos

  • Hiring Review Program Manager
  • Managing operational pieces for 6 pipelines, supporting launch of additional pipelines
  • Lead team of two program coordinators to support day-to-day operations and program growth
  • Assisted in launch of audit process
  • Support recruiting efficiency by implementing process improvements to the hiring review program
  • Partner with senior leadership to strategize ways to define hiring bar
  • Analyze Hiring Review data to access program success, satisfaction and efficiency
  • Interviewing Program Manager
  • Built learning path for interviewer and training in L&D platform (Docebo)
  • Created workflow to engage interviewers and decrease time required for shadowing process
  • Assisted in launching JIRA ticketing to track interviewer training
  • Ensuring interviewer capacity meets hiring demand
  • Project managing pilot programs to evaluate interview effectiveness
  • Launched Tableau dashboard to provide visibility into interviewer load balancing, quality, and org health
Hiring PracticesData AnalysisProcess ImprovementTalent ManagementProgram Management

Senior Technical Recruiting Coordinator

Promoted

Oct 2019May 2020 · 7 mos

  • Program manager for pooled hiring process - maintaining headcount spreadsheets, working with business leaders to prioritize position ids, working with recruiting to align candidates with prioritized headcount
  • Project managing process changes in collaboration with recruiting, engineering, internal tools
  • Maintaining headcount documents and acting as a liaison between recruiting management and engineering leadership to target priority hiring
  • Training and supporting new coordinators
Recruiting CoordinationProject ManagementTalent Acquisition

Technical Recruiting Coordinator

Sep 2018Oct 2019 · 1 yr 1 mo

  • Supporting high volume technical recruiters to schedule a variety of interviews types (Front-end SWE, Backend SWE, Developer Advocate)
  • Coordinated interviews for high priority M&A initiatives
  • Point person for all Seattle office interview activity, partnering with business and technical recruiting to provide assistance.
  • Assisted University programs with event coordination and executing intern experience activities.
  • Member of internal employee engagement working group to plan and execute internal events
SchedulingEvent CoordinationTalent Acquisition

Dreambox learning

Customer Marketing Specialist

Oct 2017Aug 2018 · 10 mos · Bellevue, Washington

  • Foster the customer community through an online educator community to improve customer experience and create advocates
  • Enable field sales with event, digital, print assistance
  • Mange social networks to engage in parent and educator communities while sharing industry best practices
Community EngagementEvent PlanningCustomer Marketing

Confluent

Marketing Programs Specialist

Jan 2016Oct 2017 · 1 yr 9 mos · Palo Alto, CA

  • Created and cultivated a successful webinar program as a lead generation effort
  • Executed event logistics for the inaugural and subsequent Kafka Summit user conferences
  • Managed social media to share lead generation content, company news, and engage an open source community
  • Produced landing pages, email campaigns, customer communications, campaign programing in Marketo and Wordpress
Webinar ManagementSocial Media ManagementMarketing Management

Waymo

Vehicle Operations Specialist

May 2015Dec 2015 · 7 mos · Mountain View, CA

  • Vehicle operations for the Self-Driving Car project

For common cause

Social Media Marketing Intern

Sep 2014Dec 2014 · 3 mos · London, United Kingdom

  • Conducted social media marketing campaigns such as Twitter ad campaigns
  • Updated social media platforms such as Twitter and Facebook
  • Created email marketing newsletter templates and graphics
  • Collaborated with a team of interns to plan a charity fundraiser
  • Prepared for events and workshops

Spyglass digital

Social Media Specialist, Content Specialist

May 2014Dec 2014 · 7 mos · Orange County, California Area

  • Produced creative content for social media platforms and campaigns
  • Worked with Google Analytics to analyze effectiveness of paid and organic posts
  • Connected with industry professionals to enhance brand awareness
Social Media MarketingEvent PlanningMarketing Management

Faces apparel, inc.

Marketing Intern

Aug 2013Aug 2014 · 1 yr · Fountain Valley, California

  • Assisted in the launch of a social enterprise startup
  • Managed social media accounts and produced blog content
  • Developed and executed new marketing projects, often cooperating with different artist
  • Prepared for and represented company at conferences and events
Content CreationSocial Media ManagementMarketing Management

Education

UC Irvine

Bachelor of Arts (BA) — Sociology

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