Indumathi Narayanan — Operations Associate
A commercially aware and diligent professional with strong 14 years experience in retail management and customer services with the ability to provide direction and leadership to encourage the achievement of company objectives in the dynamic fast paced retail environments. Has achieved remarkable successes in driving efficiency, productivityby reducing exceptions and inspiring the realizationof KPIs and store targets. Combines exceptional managerial strengths with a commitment to the achievement of amplified customer satisfaction. I enjoy and thrive leading the team and making difference individually as well as to the organisation.
Stackforce AI infers this person is a Retail Operations Manager with a focus on customer service and process improvement.
Location: Bengaluru, Karnataka, India
Experience: 15 yrs 3 mos
Skills
- Operations Management
- Customer Service Management
- Business Process Management
Career Highlights
- 14 years of retail management experience
- Proven track record in driving efficiency and productivity
- Expertise in customer satisfaction and team leadership
Work Experience
Reliance Retail
Senior Manager (6 yrs 5 mos)
Health & Glow
Area Sales Manager (2 yrs 6 mos)
Jashn Designer Store
Area Sales Manager (7 mos)
Blackberrys Menswear
Cluster Sales Manager (1 yr)
Apple
Retail Store Manager (1 yr 10 mos)
French Connection
Store Manager (10 mos)
Pantaloons
Department Manager (1 yr)
Madura Garments
Merchandising and Quality Control (1 yr 1 mo)
Education
PG Diploma at Pearl Academy of Fashion
Bachelor of Applied Science (B.A.Sc.) at Anna University Chennai
