Naitik Bansal

Operations Associate

Dubai, United Arab Emirates5 yrs 3 mos experience

Key Highlights

Led large-scale warehouse initiatives driving efficiency.
Improved key KPIs through structured problem-solving.
Trained teams and built operational dashboards.

Stackforce AI infers this person is a Logistics and Operations Management expert with a focus on process excellence.

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Skills

Core Skills

Business AnalysisStakeholder ManagementCustomer Service Management

Other Skills

Business RequirementsIn-depth AnalysisSQLJenkinsDjangoRedashProgram ManagementOperational AnalysisInfrastructure ManagementProactive Design ThinkingOperational EfficiencyProduct OperationsProcess ExcellenceSupply Chain OperationsOperational Excellence

About

I’m an operations and process excellence professional with ~5 years of experience working in fast-paced startups like Blinkit and Udaan. I’ve led teams, improved warehouse and supply chain processes, and supported product rollouts — all while driving measurable results. Over the years, I’ve worked on improving key KPIs like manpower planning, order accuracy, and SLA performance through structured problem-solving, SOP redesign, and close coordination with tech and ops teams. I’ve also managed 20+ critical metrics, trained teams on the ground, and built dashboards and audit systems that made daily operations more efficient and transparent. I enjoy roles where I can take ownership, fix what’s not working, and contribute to building something scalable. I’m now looking for roles in Founder’s Office, Product Ops, Supply, or Strategy & Ops — where I can continue solving real business problems and add value from day one.

Experience

5 yrs 3 mos

Total Experience

1 yr 3 mos

Average Tenure

0 mo

Current Experience

Noon

Assistant Manager - Logistics Infrastructure

Apr 2026 – Present · 0 mo · Dubai, United Arab Emirates

Career Break

Jun 2025 – Mar 2026 · 9 mos

Udaan.com

Manager - Process Excellence

Aug 2024 – May 2025 · 9 mos · Bengaluru, Karnataka, India · On-site

Blinkit

2 roles

Senior Business Analyst

Promoted

Jan 2024 – Jul 2024 · 6 mos · Bengaluru, Karnataka, India · On-site

Product-facing role owning large-scale warehouse and fulfilment initiatives, working closely with Product, Engineering, and Operations teams to drive efficiency, stability, and scalable process design.

Business RequirementsIn-depth AnalysisSQLJenkinsStakeholder ManagementDjango+2

Business Analyst

Feb 2022 – Dec 2023 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

Concentrix

Senior Representative

Aug 2020 – Jan 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India · Remote

Responsible to provide technical support for "Apple" ranging from iOS to Mac, all products. Supporting customers in syncing data, restoration, user diagnostics, usage guidance, etc., across multiple devices manufactured by Apple. Also provided support to junior advisors, mentoring newly hired advisors and worked as an SME due to good technical expertise. Monitoring calls of the other advisors on line and providing the valuable feedback with AOIs and Opportunities.

Amazon

Delivery Service Liaison

Jun 2019 – Jul 2020 · 1 yr 1 mo · Agra, Uttar Pradesh, India

Responsible for taking care of the customer escalations on priority basis to work on their delivery related requests by collaborating with the station team all accross the region. Drives the performance of base location, Agra. Analysing the data to understand how better we can make the stats by exploring new options and implementing which will reduce the time and burden for the company.

Business RequirementsCustomer Service Management